Updates

We've given SmartSurvey a brand-new redesign to make navigating and creating surveys smoother than ever before.

We've always taken accessibility seriously at SmartSurvey and we're proud to announce that our accessible survey themes are now WCAG 2.2 AA compliant.

Using integrations allows you to pass data between different systems automatically. Allowing you to push response data into your CRM in real time as well as pull data from your CRM into your surveys to improve personalisation.

Use a star rating to quickly and easily collect feedback

Create surveys in 10 new languages

Push your survey responses into Teams or Slack channels to keep you and your team in the loop on your response data.

Access your custom filters on your single survey dashboards

Pass a respondents answer choices through to the next question in your survey.

Visualise responses, categories and sentiment over time with new trend and stacked area charts.

We've introduced a new option for charts & data tables. You can now choose which answer choices you want to hide or show within your charts.

We're excited to announce that our new Dashboards feature is now out of Beta. Over the last few months, Dashboards has been released in Beta whilst we've continued to add more functionality and gain feedback from users.

Built with your feedback in mind, the new Question Editor is now live, redefining the survey design experience on SmartSurvey. It aims at delivering a smoother, more intuitive interface that lets you focus on what matters most: crafting engaging and insightful surveys with minimal effort.

We are thrilled to announce improvements to one of our key features - the Question Library. These enhancements are designed to streamline your survey creation process, making it more efficient and user-friendly.

Dashboards provide you with the flexibility to visualise data from across your SmartSurvey account in a way that meets your needs.

We've released an update allowing you to adjust the minimum and maximum values on the chart axis scale, as well as switch between percentage and value.

We're excited to announce three new features: User Managers can now manage shared question libraries on team accounts, dynamic date piping in surveys is available, and you can mark bypassed questions in exports.

You can now create a survey in Indonesian. When creating your survey, just select the option from the language drop down that is available.

Allow your shared view users to export the information to a MS Word document or a print friendly version that can be saved as a PDF. The updates also allow you to enable your shared view users to access a selection of filters that you have created on the view, allowing a level of data interaction that wasn't possible before.

We've made some improvements the Response Table, making it easier to view your response data and view with your responses. The response table provides an alternative view of your responses, making it easier to view response by status (Completed, Disqualified, Partial and Save & Continue) as well as by group based on filters.

Create surveys in seconds with our new AI survey question generator. You can be as generic or specific as you like with your description. When you generate questions, the tool will come back with a list of 5 suggested questions which will be a mix of multiple choice and open text.

The new template library gives you access to over 100 survey templates ready to use. You can choose to view all, browse the different categories or search. A preview gives you a little more information about what the template can be used for, how many questions is has and on average how long it would take to complete.

We are excited to announce the release of our newly designed survey design page.

You can now add trend charts for CES & CSAT scores in your results summary. Using the results summary filter, you can select the time period for your chart data, which will be reflected across your whole results view.

We've released a new chart type for the Net Promoter Score® (NPS) question. You can now view your NPS scores over time with a trend chart. Using the results summary filter, you can select the time period for your chart data, which will be reflected across your whole results view.

We've added a powerful new feature to User Management.

New option to share surveys you've created with other users in your account

You can now add data from your contact list and survey variables to your response table.

You can now make custom variables required or need to be unique.

You can now enable a searchable drop-down list on your multiple choice questions.

We're working on an update to how you view your survey responses.

You can now customise your shared view with your own logo, brand colours and edit your link text.

You can now access new chart functionality that enables you to create several types of chart and change display options within your survey results summary.

We've updated our SSO feature to make it easier to manage your teams.

You can now create and configure charts and view them within your survey results summary.

Introducing additional options for clearing your survey responses

Accessible survey theme now available in your theme library.