AutoCategorise is Now Available! Go from open-text feedback to AI-powered insights in seconds

Change how you analyse and understand open-text feedback, starting today.

We're excited to announce that AutoCategorise is now officially launched! After a successful Beta period and incorporating your valuable feedback, our AI-powered analysis feature is ready to transform how you analyse open-text responses.

AutoCategorise can be accessed within the Text Analysis page and is available to all Enterprise Plus plans.

What is AutoCategorise?

AutoCategorise instantly analyses your open-text responses, automatically organising them into meaningful themes and insights—in seconds, instead of hours.

Watch our walkthrough below for more information on how to use AutoCategorise:

Save Hours of Time Manually Analysing Open-Text Responses

The numbers speak for themselves:

• 1,000 responses a month = 11.6 hours saved
• 12,000 responses a year = 129.2 hours recovered (that's over 3 work weeks!)

AutoCategorise takes away most of that manual effort. Imagine what your team could accomplish with an extra three weeks each year!

Why SmartSurvey Users Are Loving It

• Never Miss a Critical Signal: AutoCategorise catches important issues before they become problems
• Save Hours and Hours of Manual Work: Handle thousands of comments without the headache of hours of manual analysis.
• You're Always in Control: AI assists, but you have the final say on categories and continue refining the AI's analysis.

Getting Started Is Super Simple

1. Collect Your Responses: Run your survey as usual. The more feedback the better!
2. Let SmartAssist run its magic: Head to the Text Analysis page and add your categories. When you're ready, enable AutoCategorise to instantly groups responses into relevant categories.
3. Now Take Action on the Insights: Bring your data into your Results Summary and Dashboard views. Spot trends, address issues, and make informed decisions.

Continuous Categorisation Help You Stay On Top of Incoming Feedback

Your open-text responses can be brought into your dashboards, ensuring you always have the complete picture—quantitative metrics plus qualitative context— with continuous updates from AutoCategorise once switched on. Simply set AutoCategorise and and let it do the ongoing work categorising responses for you.

AutoCategorise can be accessed within the Text Analysis page and is now available to all Enterprise Plus plans.

Links

• View this AutoCategorise helpguide for more information
• View this SmartAssist helpguide to learn more about which AI Credits which are consumed by certain SmartAssist (AI) features