Now in Beta: AutoCategorise for AI-Powered Open-Text Insights
Uncover critical insights in seconds, not weeks
We're excited to introduce AutoCategorise powered by SmartAssist—a new solution that transforms how you extract insights from open-text feedback with AI.
Never miss what matters again
Every day, critical insights are buried in your survey responses. Without the right tools, you might be missing the very feedback that could prevent customer churn, employee turnover, or reputation damage.
AutoCategorise uses advanced AI to instantly analyse and categorise open-text responses into meaningful themes, giving you the complete picture—all in a matter of seconds.
Watch our video walkthrough below for more information on how to use AutoCategorise:
What you can do with AutoCategorise:
- Catch issues before they escalate: Identify potential problems from early warning signals in comments
- See the full story: Get the "why" hidden in qualitative data and contextualise your quantitative scores
- Save weeks of manual work: Shift from tedious tagging to instant thematic analysis
- Spot emerging trends: Discover patterns you didn't even know to look for
Real-time alerting that makes a difference
Your AutoCategorise insights can be brought into your existing dashboards, ensuring you always have the complete picture – quantitative metrics plus qualitative context – continuously updated and ready for action.
AutoCategorise can be accessed within the brand new Text Analysis page and is available to all Enterprise Plus plans in beta throughout March.
