Enhance team collaboration and keep up to date with new responses and feedback with our new Microsoft Teams and Slack integrations.
We are excited to announce our new Microsoft Teams and Slack integrations, seamlessly connecting SmartSurvey with these popular collaboration tools.
This powerful new feature allows you to push survey responses as well as respondent data directly into your MS Teams or Slack channels, ensuring you and your team stay up to date with real-time feedback and insights.
These integrations are now available on Enterprise Plus for you to configure via the Survey Design page. Head over to the pricing page if you'd like to speak with our sales team about upgrading to access this feature.
Image above showing the Microsoft Teams and Slack integrations in the new integrations page
Close the loop with customers
Instead of manually copying and notifying your team of responses that need follow up and resolution as well as sharing positive feedback, our integrations automate this process for you, allowing you to focus on quickly closing the loop with customers, celebrating successes and making informed decisions.
This real-time integration ensures that every team member in your chosen channel can view the latest responses or feedback without delay.
The integration also allows determine which responses you want to push to different channels, for example a low NPS score or specific answer choices can be routed to the right people at the right time.
Keep up to date with your incoming survey responses
See your responses as they are submitted, allowing you to make changes to your survey and spot issues with your data quicker, improving your overall data quality.
Image above showing the first configuring step when configuring Microsoft Teams integration
Try now by going to the "Integrations" option, within the "Options" menu when designing your survey.
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