Update existing records or insert new data
Example: Automatically send NPS results into a support ticket system to enhance customer service tracking.
Find records by ID and import data into your survey
Example: Insert product details & ticket numbers into surveys for better follow-up on support issues.
Send surveys based on events in other systems
Example: Automatically send a customer satisfaction survey immediately after a purchase is completed.
Need to integrate with multiple platforms? No problem, there is no restriction on the number of integrations you can connect to
your account.
Can't find the integration you need in the directory? Get in touch and we can build a custom integration to connect SmartSurvey with your system.
Need something more complex than our 'out the box' functions? Speak to us and we can develop a custom flow to help achieve your automation goal.