eBooks

Maximising CRM efficiency with automation

We look at and how you can use SmartSurvey integrations with customer relationship management (CRM) systems to streamline workflows and improve customer experience and engagement.

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Powerful customer feedback software

Get a comprehensive overview of our product and its features with our guide. Learn how our solution can meet your business needs.

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Customer experience

Improve customer loyalty, satisfaction, and retention by creating  exceptional experiences with our CX solutions. Measure and analyse customer  feedback, identify pain points, and optimize your customer journey to drive  business growth.

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Securing your account

Our advanced features, including two-factor authentication and  encryption, provide the necessary protection for your sensitive information.  Learn more about how best to secure your account.

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The Ultimate Guide to Online Survey Question Types

Discover the best question types to create effective online  surveys with our Ultimate Guide. Learn about various question types and their  applications, such as multiple-choice, rating scales, and open-ended  questions. Improve your survey response rates and gather valuable insights  with this comprehensive resource.

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From start to finish – A complete guide to creating surveys

Create effective surveys from start to finish with our  comprehensive guide. Learn how to design, distribute, and analyse surveys to  gather valuable feedback and insights. Get tips on crafting questions,  selecting survey tools, and interpreting results to make data-driven  decisions for your business.

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Choosing a Software Vendor

Select the best software vendor for your business with our expert  guide. Learn about key factors to consider when evaluating vendors, such as  pricing, features, security, and customer support. Make an informed decision  and choose a vendor that meets your business needs with confidence.

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Create an Amazing Questionnaire in 10 Steps

Craft an effective questionnaire with our step-by-step guide.  Learn how to define your research goals, select the right question types, and  structure your questions for maximum impact. Get tips on formatting,  piloting, and analysing results to create an amazing questionnaire that  delivers valuable insights.

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Employee Pulse Surveys

Measure employee engagement and satisfaction with our employee  pulse surveys. Our surveys provide quick, frequent check-ins to identify  areas for improvement and keep a pulse on employee sentiment. Gain insights  to make data-driven decisions and improve employee retention, productivity,  and overall job satisfaction.

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Explore our paid plans to unleash the full potential of SmartSurvey

Our survey software is user friendly yet packed full of advanced features. Find out how our platform can deliver the results you need.

Self-service

Get started with all the tools you need to quickly create great looking surveys and start collecting feedback.
Select your plan

Enterprise

Access our most advanced tools, features and integrations to power your feedback activities and drive change.
Find out more