Features

Discover how to choose the right survey tools for your business, with tips on features, customisation, integration, and security to boost customer insights.

From increased user confidence and trust to enhanced data reliability, decision-making and more. We investigate the many benefits of a branded surveys dashboard.

It can quickly become overwhelming trying to manage and make sense of large volumes of data, unless you can sift through, digest and interpret it effectively. We show how a feedback dashboard helps.

Bridge the gap between information and action with our new Dashboards and Sentiment Analysis, helping users extract trends and uncover hidden insights from their data, saving them valuable time.

Surveys are great to gather data, but gaining insights can be time-consuming, if scattered across different tools. We explore the benefits of managing data collection and visualisation in one place.

When it comes to your survey, one of the biggest questions you’ll be faced with is should I collect my respondents’ names or let them remain nameless and anonymous?

The higher your response rate, the more valid and reliable your survey insights are likely to be. Skip logic offers the tools you need to achieve this.

Having meticulously planned your survey, taken time to choose the right question types and carefully crafted the wording of your questionnaire, you’ll...

Whatever size, or type of organisation you are, having an improved understanding of your stakeholder audience has never been more critical to your suc...

Having taken the time to create the perfect engaging survey, got your distribution methods ready and your team prepared to collect and analyse your re...

Up to now, when you’ve needed to remove data from a survey that you want to keep, you’ve had two options- clearing all the data, or deleting individua...

For employers, managing and securing their employees’ work activities is becoming increasingly complicated, with the latest studies indicating that th...

Some time ago, we changed SmartSurvey so that by default all newly-created surveys would have HTTPS (TLS 1.2+) security activated by default, and a fe...

Accessible surveys offer benefits for all users, so we’re delighted to announce that we’ve launched the first release of our accessible survey theme....

You may have noticed over the past few months that we’ve been running a beta for the summary report page as it got one of the biggest updates we’ve ma...

If you’re one of our users with a team account – you may have noticed that we’ve been running a beta test on a new version of the User Management sect...

Something that’s come back to us as a point of feedback recently was that the default survey theme used on most SmartSurvey Surveys was looking a litt...

Once you’ve collected your online survey results, you’ll want to analyse them as quickly as you can, to see if they are producing the responses you we...

Whatever online survey you have created, when you have taken the time to research and carefully construct your questions, you’ll want to gather as muc...

We regularly receive a range of support questions from both new and existing customers asking for survey advice. We are always happy to cover as much...