Restaurant Satisfaction Survey Template

Our restaurant satisfaction survey template is designed to gather feedback from customers about their dining experience.

The survey is divided into four sections, including general information, restaurant experience, specific feedback, and overall experience. It includes a mix of answer choices to help us understand customers' preferences and opinions.

The survey aims to improve our service, food quality, atmosphere, and overall dining experience.

Number of Questions
15
Time to complete:
5 minutes
Categories:

Restaurant satisfaction survey questions in this example

1. What is your gender?

The answer should be a single choice:

  1. Male
  2. Female
  3. Other
  4. Prefer not to say

2. How old are you?

The answer should be a single choice:

  1. Under 18
  2. 18-24
  3. 25-34
  4. 35-44
  5. 45-54
  6. 55-64
  7. 65 or older

3. How often do you dine out?

The answer should be a single choice:

  1. Less than once a month
  2. 1-3 times a month
  3. 1-2 times a week
  4. 3-5 times a week
  5. More than 5 times a week

4. How would you rate the quality of the food?

The answer should be a single choice:

  1. Excellent
  2. Good
  3. Fair
  4. Poor

5. How would you rate the cleanliness of the restaurant?

The answer should be a single choice:

  1. Excellent
  2. Good
  3. Fair
  4. Poor

6. How would you rate the speed of service?

The answer should be a single choice:

  1. Excellent
  2. Good
  3. Fair
  4. Poor

7. Was the staff friendly and attentive?

The answer should be a single choice:

  1. Yes, very friendly and attentive
  2. Somewhat friendly and attentive
  3. No, not very friendly and attentive

8. Was the restaurant atmosphere pleasant?

The answer should be a single choice:

  1. Yes, very pleasant
  2. Somewhat pleasant
  3. No, not very pleasant

9. How was the taste of your meal?

The answer should be a single choice:

  1. Excellent
  2. Good
  3. Fair
  4. Poor

10. Was your meal served at the correct temperature?

The answer should be a single choice:

  1. Yes, it was served at the correct temperature
  2. No, it was too hot
  3. No, it was too cold

11. Were any of your menu items incorrect or missing?

The answer should be a single choice:

  1. Yes, something was incorrect or missing
  2. No, everything was correct and included

12. Did you receive your food in a timely manner?

The answer should be a single choice:

  1. Yes, it was served quickly
  2. No, it took too long

13. How likely are you to recommend our restaurant to a friend or family member?

The answer should be a single choice:

  1. Very likely
  2. Somewhat likely
  3. Neutral
  4. Somewhat unlikely
  5. Very unlikely

14. How likely are you to dine at our restaurant again in the future?

The answer should be a single choice:

  1. Very likely
  2. Somewhat likely
  3. Neutral
  4. Somewhat unlikely
  5. Very unlikely

15. Do you have any additional feedback or comments about your experience at our restaurant?

The answer should be a multi line text input.

Need inspiration?

For additional ideas to include in your questionnaire, see our list of food survey questions. With example questions covering food preferences and choices, customer service and staff interactions, restaurant ambiance and setting, price and value perception, menu variety and options, marketing and brand perception, and more, you're sure to find ideas to include in your research.

Get started and create your first survey

If you would like more information then please get in touch.