Net promoter® score (nps) survey questions in this example
1. How likely is it that you would recommend this company to a friend or colleague?
The answer should be a single choice:
- 1 (Not at all likely)
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10 (extremely likely)
2. What made you give us this score?
The answer should be a multi line text input.
3. What do you like most about our company?
The answer should be a multi line text input.
4. What do you like least about our company?
The answer should be a multi line text input.
5. What suggestions do you have for improving our products and services?
The answer should be a multi line text input.
6. Do you have any other comments:
The answer should be a multi line text input.