Questionnaire Maker
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SmartSurvey is already trusted by 500,000+ users just like you
Don’t start from scratch.
Use one of the 130+ templates available
Get started quickly
Create
Choose from a wide range of question types to make your questionnaire.
Collect
Distribute your questionnaire via print, email, SMS or share via social media.
Analyse
Analyse your results in real-time, create graphs, and export data in multiple formats.
Use powerful features to create your questionnaire and get better insights
Print questionnaires and responses
Download and print questionnaires, responses and analysis reports in one click, or give others access by sending them a password-protected link so that they can view the questionnaire results for themselves. Sharing’s caring.
Real-time responses
Watch questionnaire responses being collected in real-time. Immediately act on the respondent data, testimonials, market data and satisfaction feedback you collect. Make changes that matter.
Logic and actions
To avoid questionnaire abandonment you need to be asking the right questions to the right people. No one likes irrelevant questions. Use our smart Logic features and make your questionnaires as relevant as possible to each respondent.
Design and branding
Incorporating your brand’s look and feel into your survey couldn’t be simpler; customise everything from the logo and background image to the fonts and question colours, and make your questionnaire stand out.
Distribution and data collection
Reach your audience quickly and easily by sending questionnaire invitations via email and SMS, share via social media and embed your questionnaires or forms directly into your website. Ask for feedback anywhere, anytime.
Question types and customisation
From drop-down menus to customised matrix tables and multiple choices, our library of question types and handy customisation tools help you collect the data and answers you need.
Six (really good) reasons to choose SmartSurvey
Feature-rich yet easy to use
Rated 4.7/5 for ease of use, SmartSurvey is one of the few feature-rich yet easy-to-use online questionnaire makers.
Highly customisable
Whether you use a template or start from scratch, you can customise every aspect of your questionnaire, ranging from the colours and the fonts right down to the URL.
Unlimited surveys, questions, & responses
Using SmartSurvey, you can create unlimited surveys, add unlimited questions, and get as many responses as you need at no extra cost.
All user data is stored in the UK
As a UK-based company with no subsidiaries abroad, all data that goes through SmartSurvey is processed and stored in the United Kingdom.
Safe and secure
SmartSurvey is Cyber Security Plus and ISO 27001 accredited and vets its staff to the robust BS7858 standard.
As a result, the platform has a SecurityScorecard rating of 98/100, making it one of the safest software to use online.
Nothing to install
Sign up to SmartSurvey through the browser you’re using right now and start creating your questionnaire. It’s really that easy.
What our customers have to say about SmartSurvey
SmartSurvey is very easy to use for non-professionals. Sometimes small, non-profit organisations need to do some market research but don't have the professional expertise or resources to outsource it. Smart Survey is a really good choice for them, because it has all the essential features and functionality needed for a professional survey and is easy to learn and implement.
The tool is very intuitive and easy to use. It has multiple functionalities, such as the ability to send via multiple methods and the integration with Salesforce. I also like the ability to create different tracking links for various target groups. The company staff are also very responsive, knowledgeable and helpful.
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FAQs about SmartSurvey
Unlike most questionnaire makers out there, SmartSurvey was designed in a way so that the platform can be used by everyone. Whether you’re a student looking to collect data for an upcoming dissertation or a restaurant trying to gather customer feedback on your new menu, SmartSurvey can help you do that.
The platform is not only easy to use, but the robust set of features, variety of question types, skip logic, and library of templates give you all the flexibility to design your perfect questionnaire.
Our existing customers use SmartSurvey to create a large variety of questionnaires for various different purposes. Here is a list of some of the most popular types of questionnaires our users are currently creating:
- Health and well-being questionnaires
- Customer service questionnaires
- Job satisfaction questionnaires
- Buyer persona questionnaires
- Post-conference questionnaires
- Student satisfaction questionnaires
- Product evaluation questionnaires
The list goes on and on. Whether we’ve mentioned the type of questionnaire you want to create or not, the truth is that when you use SmartSurvey, the sky's the limit. It’s really up to you and your needs to decide on the type of survey you want to create and what you want to achieve with it.
No, there is no steep learning curve involved with using SmartSurvey. This goes both for simple as well as advanced questionnaires. That might sound counterintuitive but don’t take our word for it.
Over the years, SmartSurey (despite the robust set of features it offers), users have continued to rate SmartSurvey as one of the easiest questionnaire makers to use on the market. As of 4th of October 2023, SmartSurvey’s ease of use is rated at 4.7/5 on the world’s most popular software review site, Capterra.
SmartSurvey is one of the most secure questionnaire makers on the internet. The current SecurityScorecard rating of SmartSurvey is 98/100, making it one of the safest software online. And it’s easy to see why.
SmartSurvey is Cyber Security Plus accredited and conforms to the international standard of information security (ISO 27001). Not only that, but SmartSurvey also vets each and every staff member to the robust BS7858 standard.
As SmartSurvey is registered and operates within the territory of the United Kingdom, all data that goes through the software is collected, processed, and stored on our UK servers. And since SmartSurvey has no subsidiaries abroad, user data will never be subject to intrusive third-country data laws and regulations (such as the United States’ FISA).