Questionnaire Maker

Create an online questionnaire today: use SmartSurvey to design beautiful questionnaires, ask the right questions, analyse your findings and extract valuable insights, completely for free.

Free forever. No credit card required.

SmartSurvey is already trusted by 500,000+ users just like you

HSBC Logo
NHS logo.
Dunelm logo.
Parkinson's UK logo.
Confused.com logo.
Aldi logo.

Don’t start from scratch.
Use one of the 130+ templates available

There’s no novelty in reinventing the wheel. Save hours of your time by choosing one of our 130+ ready-to-use templates. And if you want, you’re more than welcome to customise it to your needs afterwards.

Get started quickly

Make an online questionnaire quickly and easily with SmartSurvey

Create

Choose from a wide range of question types to make your questionnaire.

Collect

Distribute your questionnaire via print, email, SMS or share via social media.

Analyse

Analyse your results in real-time, create graphs, and export data in multiple formats.

Use powerful features to create your questionnaire and get better insights

Print questionnaires and responses

Download and print questionnaires, responses and analysis reports in one click, or give others access by sending them a password-protected link so that they can view the questionnaire results for themselves. Sharing’s caring.

Real-time responses

Watch questionnaire responses being collected in real-time. Immediately act on the respondent data, testimonials, market data and satisfaction feedback you collect. Make changes that matter.

Logic and actions

To avoid questionnaire abandonment you need to be asking the right questions to the right people. No one likes irrelevant questions. Use our smart Logic features and make your questionnaires as relevant as possible to each respondent.

Design and branding

Incorporating your brand’s look and feel into your survey couldn’t be simpler; customise everything from the logo and background image to the fonts and question colours, and make your questionnaire stand out.

Distribution and data collection

Reach your audience quickly and easily by sending questionnaire invitations via email and SMS, share via social media and embed your questionnaires or forms directly into your website. Ask for feedback anywhere, anytime.

Question types and customisation

From drop-down menus to customised matrix tables and multiple choices, our library of question types and handy customisation tools help you collect the data and answers you need.

Six (really good) reasons to choose SmartSurvey

Feature-rich yet easy to use

Rated 4.7/5 for ease of use, SmartSurvey is one of the few feature-rich yet easy-to-use online questionnaire makers.

Highly customisable

Whether you use a template or start from scratch, you can customise every aspect of your questionnaire, ranging from the colours and the fonts right down to the URL.

Unlimited surveys, questions, & responses

Using SmartSurvey, you can create unlimited surveys, add unlimited questions, and get as many responses as you need at no extra cost.

All user data is stored in the UK

As a UK-based company with no subsidiaries abroad, all data that goes through SmartSurvey is processed and stored in the United Kingdom.

Safe and secure

SmartSurvey is Cyber Security Plus and ISO 27001 accredited and vets its staff to the robust BS7858 standard.

As a result, the platform has a SecurityScorecard rating of 98/100, making it one of the safest software to use online.

Nothing to install

Sign up to SmartSurvey through the browser you’re using right now and start creating your questionnaire. It’s really that easy.

What our customers have to say about SmartSurvey

SmartSurvey is very easy to use for non-professionals. Sometimes small, non-profit organisations need to do some market research but don't have the professional expertise or resources to outsource it. Smart Survey is a really good choice for them, because it has all the essential features and functionality needed for a professional survey and is easy to learn and implement.
Tony, Director at a non-profit organisation
The tool is very intuitive and easy to use. It has multiple functionalities, such as the ability to send via multiple methods and the integration with Salesforce. I also like the ability to create different tracking links for various target groups. The company staff are also very responsive, knowledgeable and helpful.
Chitua, Chief of Staff at a banking firm with 10,000+ employees

Ready to get started?

We’re thrilled to have you. To create your SmartSurvey account, click the button below. The whole process takes less than 60 seconds and before you know it, you’ll be on your way to creating your perfect questionnaire.

FAQs about SmartSurvey

What type of user is SmartSurvey best suited for?

Unlike most questionnaire makers out there, SmartSurvey was designed in a way so that the platform can be used by everyone. Whether you’re a student looking to collect data for an upcoming dissertation or a restaurant trying to gather customer feedback on your new menu, SmartSurvey can help you do that.

The platform is not only easy to use, but the robust set of features, variety of question types, skip logic, and library of templates give you all the flexibility to design your perfect questionnaire.

What type of questionnaires can I make with SmartSurvey?

Our existing customers use SmartSurvey to create a large variety of questionnaires for various different purposes. Here is a list of some of the most popular types of questionnaires our users are currently creating:  

  • Health and well-being questionnaires
  • Customer service questionnaires
  • Job satisfaction questionnaires
  • Buyer persona questionnaires
  • Post-conference questionnaires
  • Student satisfaction questionnaires
  • Product evaluation questionnaires

The list goes on and on. Whether we’ve mentioned the type of questionnaire you want to create or not, the truth is that when you use SmartSurvey, the sky's the limit. It’s really up to you and your needs to decide on the type of survey you want to create and what you want to achieve with it.  

Is there a steep learning curve involved with using SmartSurvey?

No, there is no steep learning curve involved with using SmartSurvey. This goes both for simple as well as advanced questionnaires. That might sound counterintuitive but don’t take our word for it.  

Over the years, SmartSurey (despite the robust set of features it offers), users have continued to rate SmartSurvey as one of the easiest questionnaire makers to use on the market. As of 4th of October 2023, SmartSurvey’s ease of use is rated at 4.7/5 on the world’s most popular software review site, Capterra.  

How secure is SmartSurvey?

SmartSurvey is one of the most secure questionnaire makers on the internet. The current SecurityScorecard rating of SmartSurvey is 98/100, making it one of the safest software online. And it’s easy to see why.  

SmartSurvey is Cyber Security Plus accredited and conforms to the international standard of information security (ISO 27001). Not only that, but SmartSurvey also vets each and every staff member to the robust BS7858 standard.

Where will SmartSurvey store my data?

As SmartSurvey is registered and operates within the territory of the United Kingdom, all data that goes through the software is collected, processed, and stored on our UK servers. And since SmartSurvey has no subsidiaries abroad, user data will never be subject to intrusive third-country data laws and regulations (such as the United States’ FISA).

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Whether you’re still on the fence about trying SmartSurvey or you’re ready to give it a go – we’d like you to know one thing. There is zero risk involved in creating an account and trying SmartSurvey today. Start now and find out for yourself why over 500,000 users have used SmartSurvey for their questionnaire needs since 2010.