SmartSurvey and
Hubspot
Integration
Send Survey Responses Straight into HubSpot
Trusted by 600,000+ users
Get instant feedback with a native integration
- Real-time feedback sync:
Trigger surveys based on HubSpot property changes and push responses back into your CRM to keep customer data fresh and actionable. - Automate customer feedback:Easily automate NPS, CSAT, and CES surveys to stay on top of customer sentiment.
- Effortless setup:Connect HubSpot and SmartSurvey in just a single click; all without the need for developers.
Turn feedback into actionable insights
- Enrich contact profiles:
Automatically update contact fields with feedback or scores, providing your team with the context they need. - Target the right teams:Route feedback to the right people in your organisation, ensuring swift action on what matters most.
- Personalise communication:Use survey responses to personalise communications and improve your audience’s engagement.
Powerful surveys, where your customers are
- Survey across channels:
Embed surveys in emails, your website, or in-app, and gather data at every stage of the customer journey. - Mobile-friendly designs:Ensure your surveys look great and work seamlessly across all devices.
- Customisable & on-brand:Make your surveys match your brand’s look and feel with custom CSS and logos.
Use cases
Service quality feedback
Trigger automated surveys after key customer interactions, such as purchases or support tickets, to gather feedback and refine your services based on.
Customer segmentation
Use survey data to segment HubSpot contacts, enabling personalised communications based on customer satisfaction scores or products and services.
Personalised follow-up
Enrich HubSpot contact records with survey insights, helping your teams personalise their follow-up communications.
Get started today and see how easy it is to elevate your customer feedback game with SmartSurvey and HubSpot.
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