It wasn’t a hard choice to select SmartSurvey. Not only did they understand what we were looking to achieve right from the start, they presented a solution that represented everything we needed.
How Much is Qualtrics?
How Much is Qualtrics?
Qualtrics offers paid packages on a subscription basis, with a free trial available. Pricing is not shown on the Qualtrics website but pricing for services accessed via G-cloud are quoted on the G-cloud Digital Marketplace. With Qualtrics you typically select a pricing plan based on two primary variables; the number of users and the number of survey responses needed.
G-cloud pricing can be found for CoreXM and for a ‘Digital Experience’ platform. There are also a number of HR-related solutions listed, including Employee Pulse and 360 Feedback Assessments. Here we review the CoreXM and Digital Experience offerings.
CoreXM pricing
CoreXM is Qualtrics’ self-service research platform. G-cloud pricing is quoted as ranging between £0.50 to £0.70 a unit (Education pricing is also available). There are 5 tiers listed, with response and user limits specified at each tier.
Tier 1 offers a maximum of 6,000 responses, and 1 user account, and is priced at £4,195.
Tier 5 offers a maximum of 100,000 responses, and 50 user accounts, and is priced at £49,932.
All prices are for services via G-cloud, exclude VAT, and are annual. Prices correct as of 14 June 2022 (See: G-cloud listing)
Qualtrics Digital Experience pricing
Qualtrics Digital Experience platform is priced differently to CoreXM on G-cloud, and with the same pricing and plan limits also advertised for CX and FFT offerings. G-cloud pricing is quoted as ranging between £0.68 to £2.66 a unit (with Education pricing also available).
Pricing is based on a few different variables, with response limits and number of users still factoring into the total cost, alongside 3 different feature levels, CX1, CX3, and CX5.
The lowest price option offers a maximum of 2,500 responses and is priced at the following 3 feature levels:
- CX1 at £6,660
- CX3 at £11,655
- CX5 at £14,985.
The highest priced option offers a maximum of 500,000 responses and is priced at the following 3 feature levels:
- CX1 at £150,960
- CX3 at £264,180
- CX5 at £339,660
An additional charge is applied dependent upon the number of users and ranges from £370 for 5 user licences to £51,800 for 1,000 user licences.
All quoted prices are for services via G-cloud and exclude VAT (and are assumed to be priced annually, although this detail is not provided). Prices correct as of 14 June 2022 (See: G-cloud listing)
How SmartSurvey are different
With SmartSurvey, all our paid plans come with unlimited responses! You only pay based on the number of named account users.
Our Pro and Business accounts allow for a single user.
For team use you can choose a Business plan for between 2 and 10 users or contact us to request pricing for teams of 11+. See Pricing for more details.
How are we different?
UK based
Your data will be stored and processed here in the UK for your peace of mind.
Fanatical support
We pride ourselves on going above and beyond for our customers, providing expert advice and support whenever you need it.
You're in safe hands
Our secure platform and robust data protection measures ensure your data is safe and secure with us. We are ISO27001 and Cyber Essentials Plus certified.
We're human
We understand the importance of personal interaction, which is why we offer a human touch alongside our cutting-edge technology.
Accessibility matters
We're committed to making our surveys accessible to everyone, with a range of features to support those with disabilities.
Unlimited responses
With no limits on the number of responses you can collect, you can be sure your survey will reach as many people as possible without it being cost prohibitive.
Don’t just take our word for it
Over 500,000 users have registered to use SmartSurvey.
We couldn't be happier with SmartSurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business.
Get in touch
We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.
Access to a knowledgeable account manager for personal assistance for when you most need it.
Our friendly design team is on hand to assist with any bespoke design and custom development requests.
We succeed if you succeed. Our goal is to help you carry out effective research and we’re here to help you achieve that.