Account Cancellation

Please complete the cancellation form below to claim your statutory right of a 14 day refund if you are located in the EU (or UK).

‍You may also print the form below and send it to our address or by email.

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Our core values

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Amazing

We work hard each day to show our customers they can trust us to store their data securely, trust us to be available to provide technical support and trust us to always provide the best solutions.

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Supportive

Whatever the issue – big or small – our customers can always reach out to us for personalised support. We’re a close-knit team, so our supportive approach is second nature.

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Professional

We understand your surveys represent you and your company – so they need to be of the highest standard. We handle your projects as if they were our own.

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Intuitive

‘User-friendly’ is our mantra and every aspect of SmartSurvey is designed with our customers in mind. Collecting information from your audience should never be complicated.

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Flexible

We’re not set in our ways and innovation gets us excited. We love suggestions from our customers and we’ll always be able to build a package to suit your needs.

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