NHS Kent and Medway Clinical Commissioning Group (CCG) would like your views and experience of using an Urgent Treatment Centre.
Responses to this survey will be used to inform and improve patient experience of accessing and using Urgent Treatment Centres in Maidstone, Sevenoaks and Tunbridge Wells.
If you would prefer a member of the team to complete this survey with you please call 01622 224462 and leave a message and we will call you back.
Thank you very much for taking the time to answer these questions.
This survey will close on Monday, 16th August 2021.
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1. Please tell us the first part of your postcode? *
2. Are you registered with a GP Practice?
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3. Did you attend the urgent treatment centre for yourself or someone you care for? *
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4. What is the reason you attended? (injury, sickness etc) *
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5. Before coming to the urgent treatment centre did you do any of the following:
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6. If you phoned 111, did they book an appointment for you at the urgent treatment centre?
7. If an appointment wasn’t booked for you by 111, did they advise you to attend the urgent treatment centre/Emergency Department?
8. Which urgent treatment centre did you visit?