Please complete this form if you would like to be involved in any of the LGSCO's user research actvities. These are:

The LGSCO user research mailing list

If you would like to receive occasional requests for your views, normally in the form of short online surveys, we can add you to our LGSCO user research mailing list. We will get in touch every so often to ask for your feedback on certain topics or areas of our work and inform you of any other upcoming research opportunities.

The LGSCO Advisory Forum

A voluntary focus group primarily made up of members of the public that have recently used our service. The Forum acts as a critical friend and offers a channel for members to: advise on the accessibility of our service, provide direct feedback on the user experience to the Ombudsman and senior team, and share views to ensure that our service meets the needs of all its users. Members sit on the group for 12 months and participation in the Forum normally involves taking part in group discussions, but can also involve providing individual feedback and user testing our resources. We normally undertake at least two activities with the Forum each year.

To read more about the work of the Advisory Forum, please visit our website

If you select that you are interested in taking part in the Advisory Forum, you will be asked to provide a short statement on the next page.