Feedback Survey - Customer Service Training -October 2024
 

1. Name: *

 

2. On a scale of 1 to 5, how would you rate your overall satisfaction with the training session? *

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3. On a scale of 1 to 5, how would you rate your overall satisfaction with the trainer, in terms of knowledge, helpfulness and training style? *

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4. On a scale of 1 to 5, how would you rate the relevance and practicality of learning? *

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5. On a scale of 1 to 5, how would you rate the degree in which you can implement the learning in your workplace? *

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6. What were the key or most useful points that you wish to remember from this training session? What will you be able to apply within your role? *

 

7. Is there anything you wanted to ask, but which you thought the trainer wouldn't have been able to answer?

 

8. What improvements could be made to the training for future sessions? *

 

9. Please use this box for any other comments.