The Advonet Group - 2021 Annual Survey

 

Many thanks for taking the time to complete this short survey. We want to hear your thoughts on what we do well or how we can be better. Completing the survey should only take about 5 to 10 minutes and will help us improve our service to you.  

The Advonet Group provides statutory advocacy, community advocacy and specialist services to the people of Leeds and local areas.

Our services aim to empower our community to have a greater voice, increase inclusion and ensure their rights are respected. 

Your feedback will help us continually improve how we offer these.

1. Which of the following best describes you? (Please tick any/all that apply)

 

2. Are you aware or have you used any of our services listed below? Please check all that apply.

I have used this serviceI am aware of this serviceI am not aware of this service
Advocacy in Care Homes
Care Act Advocacy
Community Advocacy
Health Complaints Advocacy
Independent Mental Capacity Advocacy (IMCA)
Independent Mental Health Advocacy (IMHA)
Self-Advocacy
Asking You!
Cafe Leep
CHANGE
Leeds Autism AIM
Leep1
Talk To Me, Hear My Voice: Hear My Safeguarding Story
 

3. How easy did you find it to refer to any of The Advonet Group's services if you have done this?

 

4. If you have used or referred people to one of our services, did you find it:

 

5. The Coronavirus pandemic has meant we have offered increased remote support in a wider range of ways.
We are moving back to more face-to-face support, but want to continue some elements of remote support you have found useful.
Please let us know if you have used any remote support from us and whether you would want to see this continue.

I have used this methodI would like to see this continue
Phone advocacy
Advocacy needs by email
WhatsApp
Text communication/chat
Zoom/Microsoft Teams meetings/groups
Zoom/Microsoft Teams one-to-ones
Online resources
 

6. Would you recommend Advonet Group services to a colleague or friend?

 

7. Do you have any comments on what you feel we do well or what could be better? If so, please write them in the box below.

 

8. Self-Advocacy

We have a range of self-advocacy resources available on our website and are developing these further. 

YesNo
Are you aware of our self-advocacy resources?
Have you used them or referred people to them?
 

9. Training

We provide a suite of free advocacy training courses to people in Leeds.

YesNo
Are you aware of our free training offer?
Have you had training from us?
 

10. Leeds Advocacy Network (LAN)

We can support local services that provide informal advocacy through the Leeds Advocacy Network ( LAN) : sharing resources, best practice and strengthening voice on common issues. 

YesNo
Are you aware of the Leeds Advocacy Network (LAN)?
Would you be interested in joining the LAN?
 

11. Website

We are refreshing our website this year and would welcome your suggestions:

 

12. Quarterly e-newsletter

Our quarterly newsletter provides updates on new developments in our range of services and other relevant information.

YesNo
Do you subscribe to our quarterly e-newsletter?
 
If you would like further information about any of The Advonet Group's services, you can call us on 0113 244 0606 or email office@advonet.org.uk. 

If you would like to find out more about us and our services, please provide your email address below and tell us which part of our service you would like more information about.

*Please note that we will only use your details for giving you more information about The Advonet Group and nothing else.