Share your feedback on draft service plan

We would love to hear your feedback on our service plan draft for 2024-25. Please answer the questions below to express your views and thoughts. Deadline for responses is Friday, July 19th 2024.

1. We have set out 4 main workstreams for our service plan – Are these the right areas for us to focus on?

1. Communication and accessibility
2. Service standards and delivery
3. Engagement and transparency
4. We will be a good neighbourhood partner. *

Yes
No

If your answer is NO, which might you replace and what would you prefer to see in its place?

2. We would like to form a resident group to help us monitor the progress of this plan. Would you be prepared to become involved? *

Yes
No

If your answer is YES – please confirm your name and email address (also confirm if you are a former Inquilab or Westway resident)

3. Is there anything else you are keen for us to include when we are putting the details together?

(Former Inquilab residents - If you need help with repairs and maintenance, please contact our customer service team on 0208 607 7777 or send an email to customersandcommunities@karibu.org.uk)

(Former Westway residents - If you need help with repairs and maintenance, please contact our customer service team on 0208 964 2323 or send an email to info@karibu.org.uk) *

1. We have set out 4 main workstreams for our service plan – Are these the right areas for us to focus on?1. Communication and accessibility2. Service standards and delivery3. Engagement and transparency4. We will be a good neighbourhood partner. *

2. We would like to form a resident group to help us monitor the progress of this plan. Would you be prepared to become involved? *

1. We have set out 4 main workstreams for our service plan – Are these the right areas for us to focus on?

1. Communication and accessibility
2. Service standards and delivery
3. Engagement and transparency
4. We will be a good neighbourhood partner. *