Neighbourhood Mental Health Café Questionnaire

Thank you for using the Neighbourhood Mental Health Café Scheme. Your feedback is valuable to us and will help to improve the support provided.

Healthwatch Leicester and Healthwatch Leicestershire is your local health and social care champion. From Belgrave to Bottesford and everywhere in between, we make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.

Your feedback is anonymous. Your information is important and we must ensure that it is used appropriately, secured safely, and is not passed on to other organisations without your permission.

Our complete privacy statement clearly states how your information will be used by us, please read it.

1. Which Neighbourhood Mental Health Cafes do you attend?

2. How easy was it to find out about the Neighbourhood Mental Health Café?

3. How did you feel about the welcome you received when you arrived at the Café?

4. Was the staff member who greeted you friendly and supportive?

Yes, they were very friendly and supportive
Yes, they were friendly but not very supportive
They were neither friendly nor supportive
No, they were not friendly or supportive
No, they were not friendly but somewhat supportive

Neighbourhood Mental Health Café Questionnaire – Café Visitor

1. PART ONE – About your visit and support at the Neighbourhood Mental Health Cafe

1. Which Neighbourhood Mental Health Cafes do you attend?

2. How easy was it to find out about the Neighbourhood Mental Health Café?

3. How did you feel about the welcome you received when you arrived at the Café?

4. Was the staff member who greeted you friendly and supportive?

5. Did you feel listened to and understood during your visit?

6. How would you rate the environment of the Neighbourhood Mental Health Café?