Supported Living Carers/Relative Survey 2024

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Healthwatch Leicester and Healthwatch Leicestershire is your local health and social care champion. From Belgrave to Bottesford and everywhere in between, we make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.

We would like to ask you some questions about supported living to help improve and shape services.

Your feedback is anonymous.

Our complete privacy statement clearly states how your information will be used by us, please read it.

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1. Name of service/ provider: *

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2. How long has the service user been receiving supported living services? *

Less than 6 months
6 months to 1 year
1-2 years
2-5 years
5+ years

3. On a scale of 1-10 how satisfied are you with the overall quality of supported living services? (1 being extremely dissatisfied, 10 being extremely satisfied)

1-10

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4. What aspects of the supported living service do you find most beneficial? (Select all that apply) *

Personalised care plans
Independence support
Community engagement
Social activities
Health and wellbeing support
Other (please specify):

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5. How would you rate the communication with the support staff? *

Excellent
Good
Neutral
Fair
Poor

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6. Are there specific areas where you believe our local support services could be improved? Please share your thoughts. *

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7. What additional services or activities would you like to see implemented? *

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8. How do you feel about the current level of involvement the service user has in decision-making regarding their care and support? *

Very involved
Somewhat involved
Neutral
Somewhat not involved
Not involved at all

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9. Is there anything else you would like to share about supported living services? *

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