Thank you for taking the time to complete this Healthwatch Bromley survey. The results of this survey will be used to identify areas for improvement - we make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care. The survey should take a few minutes to complete.
This survey relates to the District Nursing service which provides nursing care and phlebotomy services to patients who are permanently or temporarily housebound. Please only complete this survey if you, or a person that you care for, have accessed this service in the past 12 months.
1. How would you rate the quality of care received?
2. How would you rate the quality of communication you have received from the District Nursing service?
3. How easy was it to schedule appointments?
4. How were the wait times for appointments?
5. Please tell us more about your appointment experience - what worked well?
6. Please tell us more about your appointment experience - what could be improved?
7. Overall, how would you rate your experience with the District Nursing service?
8. How likely are you to recommend the District Nursing service to others?