Customer involvement activity sign-up

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There are lots of ways you can have a say about the services that we provide, get involved, and make a difference. By becoming a resident volunteer, you can:

Help to improve the services you receive
Use your experience to make things better for others
Meet new people and join a community of resident volunteers
Develop new skills and build your confidence
Help to build a better relationship between us and our customers

Please complete the following questions to let us know what interests you.

About you *

Name	*
Address	*
Postcode	*
Email
Phone

Please let us know what activities you're interested in. Once we receive this form, we'll contact you with some more information. Don't worry - you're not committing to anything here.

Customer Voice - this group works in partnership with senior managers. They look closely at Hyde’s performance and find ways for services to be improved for everyone.
Time commitment : Attending at least 4 out of 6 formal evening meetings a year, either online or face to face – you choose
Scrutiny Panel - looks at performance information and finds trends. They decide what further scrutiny activities are needed and agree recommendations for improvements.
Time commitment : Online meetings are roughly once a month, with contact via email in between. Additional scrutiny activities (as decided by the group) are on top of the regular meetings, but you won't have to take part in all of these.
Homeowners Group - this group will work with us to help review and improve the services we provide to homeowners. This group is only open to Hyde homeowners (shared owners, leaseholders and freeholders).
Time commitment : 1 hour online meeting 4 times a year.
Neighbourhoods & Building Safety Group - this group will work with us to discuss how well our neighbourhood service is performing and how we're meeting the requirements of building safety legislation.
Time commitment : meetings are every 2/3 months in the evenings and are online.
Sustainability Group - we discuss current sustainability topics and how we’re responding to them. The aim of the group is to provide feedback on and influence our sustainability plans.
Time commitment : 1 hour online meeting 4 times a year.
Asset Management Group - This is an opportunity to work with us to influence our plans for managing and maintaining our buildings in the future. Time commitment :1 hour online meeting 4 times a year.
I would like to be involved in other activities as they come up. This could be completing a survey or attending an online focus group to give your feedback on a specific service.Time commitment : as little or as much as you like.