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Client Evaluation of Project Services

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Question 1.

How satisfied were you with [COMPANY]'s performance during this project?

Question 2.

Please rate the following statements regarding [COMPANY]'s service representatives.

Representatives are fully trained
Representatives are supervised
Representatives maintain professional standards
Representatives work in my interests
I am satisfied with the representatives
Question 3.

What is the main reason for your level of satisfaction with the service representatives?

Question 4.

Please rate the following statements regarding [COMPANY]'s accounts team.

The accounts team are professional and knowledgable
The accounts team maintain a friendly relationship with me
The accounts team contribute positively to my needs
The accounts team assist with my queries in good time
I am satisfied with the accounts team
Question 5.

What is the main reason for your level of satisfaction with the accounts team?

Question 6.

How likely are you to complete another project with [COMPANY]?

Question 7.

In regards to the price you paid for the project, would you say the value was of

Question 8.

Please feel free to add any further comments regarding [COMPANY] in the field below.