Croydon Voluntary, Community and Faith Sector Survey 2024

CROYDON VOLUNTARY, COMMUNITY AND FAITH SECTOR SURVEY 2024

Healthwatch Croydon, working with the Croydon Voluntary and Community Sector Leadership Board (VCSLB) and One Croydon Alliance, are conducting research about the voluntary, community and faith sector (VCFS) in the London Borough of Croydon and would be very grateful if you could fill in this survey. This will help the team understand the important work as well as the challenges that are faced by organisations in the VCFS that serve the residents in this borough. All responses will be assessed to contribute to a final report and any quotes will be presented with anonymity.

Please note that we do ask for organisational details so we can be sure you are a registered VCFS organisation (either charity or CIC) in Croydon or working in the borough - this is only used for classification purposes. We do ask for contact details only if you wish to be interviewed. Please note that only the research team will see this information and it will not be shared with anyone else. We can therefore assure your anonymity. We welcome your views.

1. Name and registered address of your Charity or CIC including postcode.

This is to establish if you are a charity or CIC based, or working, in the London Borough of Croydon. We will not use this information to contact you further. *

Charity or CIC name	*
Registered address	*
Postcode	*
Charity number (if CIC state 'CIC')	*
CIC registration number (if Charity - state 'Charity')	*
Job or role title, ie CEO, Manager, Chair, Trustee	*

2. Is your Charity or CIC based in the London Borough of Croydon? *

If no, please state which local authority areas you are in.

3. Does your Charity or CIC primarily serve the population of the London Borough of Croydon? *

4. If your Charity or CIC is internationally based, does it give the opportunity for volunteering experiences or services to the residents in the London borough of Croydon? *

Yes
No
Not applicable

5. What are the main sources of funding for your organisation? Please indicate the approximate percentage that applies to your organisation - it does need to add up to 100% to complete the question. If you prefer not to say - state 100% in the relevant box. *

Donations	%
Bids: Grants and contracts from Local Authorities , NHS and other grant making and charitable organisations	%
Membership and subscriptions	%
Bequest or legacy	%
Endowments	%
Income generation: Fundraising	%
Income generation: Space hiring / property (rental) income	%
Income generation: Paid for services	%
Income generation: Other	%
CSR (Corporate Social Responsibility) / Social Value	%
Other	%
Prefer not to say (please put 100% in this box)	%
Total:	%

6. Which accreditation/affiliations do you have, and require? For example - AQS, QPM, BACP, IIP, and other federated-specific Quality Marks. If you don't have or require any, please put 'None' in relevant box. *

Have	*
Require	*

7. Does your organisation have the right support for peer support and/or mentoring? *

Yes
No
Prefer not to say

8. Is your organisation actively linked with a Local Community Partnership(s)?

See https://cvalive.org.uk/empowering-the-community/networks/local-community-partnerships/ for more information. (Your browser may requires you to open this in a new window). *

Yes
No
Prefer not to say

9. What works well in your organisation? (Tick as many as you like) *

The positive contribution your organisation makes to the local community.
Being able to expand your organisation's services due to surplus being made.
Having the financial capacity to employ specialised employees or take on more volunteers.
Receiving awards and/or accreditation for the work your organisation does.
The demand for services within your organisation.
Being able to reach the targets or goals within the specific services that your organisation runs.
Prefer not to say.
Other (please specify):

10. What aspects do you find most challenging in your organisation? (Tick as many as you like) *

The lack of awareness of charities or CICs like yours for collaboration.
Expenditure is higher than income, meaning you cannot deliver services to meet the demand of your community.
Lack of retaining or attracting specialised employees and/or volunteers for your organisation.
The cost of renting premises or finding suitable premises within a specific price range.
The cost of maintaining premises such as paying bills.
The economic and social impact. For example Covid-19 pandemic, government austerity policies, new legislation.
Lack of awareness of local and national funding and/or difficulty in obtaining funding for the services you run.
Prefer not to say.
Other (please specify):

If you had difficulty in accessing funding, please state which funding:

11. What improvements would you like to see in the voluntary, community and faith sector in Croydon? If you don't have any suggestions please state 'None'. *

12. If your organisation was in a position to expand its services to meet local needs, what would you want to develop or provide? If no suggestions, please state 'None'. *

1. Name and registered address of your Charity or CIC including postcode. This is to establish if you are a charity or CIC based, or working, in the London Borough of Croydon. We will not use this information to contact you further. *