Dear Harbour User,
We believe that Harbours Matter, this is an entirely independent survey on behalf of those who may or may not have a vested interest in harbours other than to see the harbours functioning in a efficient, safe and sustainable manner.
Please take some time to complete this customer satisfaction survey of the performance and competencies of North Yorkshire Council since taking over from Scarborough Borough Council as the Local Authority with responsibility for managing and maintaining the North Yorkshire Ports of Scarborough & Whitby.
1. Are you a boat owner ?
2. Are you a resident of Scarborough or Whitby
3. Is your vessel in Scarborough or Whitby?
4. If you answered YES to Q1 is your craft a commercial or a leisure craft?
5. Do you regard North Yorkshire Council as being capable and/of having the competency to operate and safely manage and maintain the harbours of Scarborough and Whitby?
6. Do you consider services and facilities to be better in Scarborough or Whitby?
7. Do you have any confidence at all in North Yorkshire Council and how harbours are managed ?
8. Do you regard North Yorkshire Council to be better or worse than Scarborough Borough Council in their overall management of the Ports?
9.
Overall how satisfied are you with the quality of Port Services from North Yorkshire Council?
10. With regard the Scarborough West Pier Regeneration Schemes as proposed for West Pier, which of the following are you in favour of?
11. Have you experienced any issues with the provision of North Yorkshire Council's Port Services, how would you rate the service?
12. What is your opinion in less than 100 words in criticism or praise of the harbour services that North Yorkshire Council provides?
13. With regard the Whitby Regeneration scheme for Endeavour Wharf, do you consider the proposed "Maritime Hub" will create further maritime opportunities for the Whitby community?
14. Considering the remote location of North Yorkshire Council HQ in Northallerton, do you believe this is to be an impediment to a better understanding of the needs and requirements for the efficient running and maintenance of Ports and Harbours is met and clearly understood by those in control?
15. Are you in favour of a Lobster Hatchery as part of the Regeneration Scheme on West Pier to assist with shellfish re-stocking for future generations of fishermen?
16. Would you support a memorial to the Scarborough seafarers of the past lost at sea in wartime and in peacetime, fishermen and others
17. Are you in favour of further "touristfication' of West Pier
18. Have you been consulted by any member of the Scarborough or Whitby Town Deal Board other than North Yorkshire Council employees to discuss the impact of the Regeneration plans for either Port?
19. Do you consider the provision of fuel to be an essential service for a Port?
20. Do you consider that North Yorkshire Council are failing in their obligations by allowing the fuel situation to deteriorate to the extent that Scarborough Harbour is now presented with zero "on-demand" fuel available for local or visiting craft?