Council Housing Tenant/Leaseholder Engagement Strategy Consultation - Closing date Sunday 13 April 2025
Background
The new draft Council Housing Tenant/Leaseholder Engagement Strategy sets out how the Council working with its strategic housing partner ForHousing will engage with both its tenants and leaseholders. The draft strategy details how the Council will ensure that its tenants and leaseholders are able to engage in an open and transparent way. At the same time, the strategy also describes what good engagement looks like and how any feedback from Council tenants and leaseholders will be used to improve services.
The draft strategy also compliments and supports the council housing vision statement, namely:
“We aim to provide affordable homes of the right type and quality to meet the housing needs of those who are unable to meet their own needs in the housing market now and in the future. We will work in partnership to support our tenants to prosper and improve their wellbeing and ensure neighbourhoods and communities are sustainable, safe and pleasant”.
To help embed the above aim, the strategy details four objectives as follows:
a) Listening and acting on feedback given
b) Providing information and feedback
c) Developing creative ways to involve tenants and leaseholders
d) Providing safe homes, safe communities
Please complete this survey to share your views on the draft Council Housing Tenant/Leaseholder Engagement Strategy.
How to complete this survey
The survey takes approximately 15 minutes to complete.
The closing date for responses is Sunday 13 April 2025.
If there are any questions that you do not wish to answer, please feel free to leave them blank.
To ensure that your response is submitted, please press the ‘Finish survey’ button at the end of the questionnaire.
Completing the questionnaire is voluntary and all the information you provide will be treated in the strictest of confidence.
No information will be released that could identify an individual or household. If you would like to know more about how we use and store the information you give us please read our privacy notice.
Council information is also available in audio, Braille, large print or other formats. If you would like a copy in a different format, in another language or require a BSL interpreter, please email equalities@cheshirewestandchester.gov.uk, telephone 0300 123 8 123 or textphone 18001 01606 275 757.