Thank you for agreeing to take part in this survey.
It will ask you questions about the following themes:
- Your views on the Driver and Vehicle Standards Agency (DVSA) and how it supports your business
- Your experience of booking test slots
- Your communication with DVSA
Your answers will help DVSA understand what you need us to do to provide the best service possible to support your business.
Data Protection
Taking part in this survey is voluntary.
The majority of responses in this survey are multiple choice. There are free-text fields for comment, but we ask that you do not include any personal information about you or DVSA staff in your responses. Your IP address will not be collected. All of your responses will remain confidential and will be stored securely. Your personal details will not be part of any published results.
Responses will be aggregated, and the raw data will be kept for a maximum of 3 years. Your responses will be used by DVSA to identify areas of improvement to the test booking process and will be shared with stakeholders across the agency who have a legitimate interest in these results.
By clicking the button to start the survey, you agree that DVSA can use the information as described. For further information about how DVSA handles information please visit www.gov.uk/dvsa/privacy.
You can email research2@dvsa.gov.uk quoting 'Rider Test Booking Research' in the subject line if you have any further questions about this research.