2024 Newcastle OHS Manager/HR Feedback Survey
1.
Thank you very much for taking the time to complete this short questionnaire – it should take no more than 5 minutes to complete, and will help us to inform and improve our service.
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This question requires an answer
1.
Which organisation are you from?
*
Newcastle upon Tyne Hospitals (NUTH)
Other: NHS
Other: non-NHS
2.
Please select your Newcastle Hospitals Clinical Board
Cancer and Haematology Clinical Board
Cardiothoracic Services Clinical Board
Clinical and Research Services Clinical Board
Family Health Clinical Board
Medicine and Emergency Care Clinical Board
Peri-operative and Critical Care Clinical Board
Surgical and Associated Services Clinical Board
Surgical and Specialist Services Clinical Board
Non-Clinical Board
Each question in this section requires an answer - please ensure you have answered each of the questions in this section
3.
How would you rate the following:
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Very satisfied
Satisfied
Unsatisfied
Very unsatisfied
Not relevant
Ease of accessing the service
Ease of accessing the service Very satisfied
Ease of accessing the service Satisfied
Ease of accessing the service Unsatisfied
Ease of accessing the service Very unsatisfied
Ease of accessing the service Not relevant
Pre-appointment communication
Pre-appointment communication Very satisfied
Pre-appointment communication Satisfied
Pre-appointment communication Unsatisfied
Pre-appointment communication Very unsatisfied
Pre-appointment communication Not relevant
Time to appointment
Time to appointment Very satisfied
Time to appointment Satisfied
Time to appointment Unsatisfied
Time to appointment Very unsatisfied
Time to appointment Not relevant
Use of remote consulting
Use of remote consulting Very satisfied
Use of remote consulting Satisfied
Use of remote consulting Unsatisfied
Use of remote consulting Very unsatisfied
Use of remote consulting Not relevant
Content of report
Content of report Very satisfied
Content of report Satisfied
Content of report Unsatisfied
Content of report Very unsatisfied
Content of report Not relevant
Follow-up arrangements
Follow-up arrangements Very satisfied
Follow-up arrangements Satisfied
Follow-up arrangements Unsatisfied
Follow-up arrangements Very unsatisfied
Follow-up arrangements Not relevant
Post-appointment communication
Post-appointment communication Very satisfied
Post-appointment communication Satisfied
Post-appointment communication Unsatisfied
Post-appointment communication Very unsatisfied
Post-appointment communication Not relevant
This question requires an answer
4.
Overall, did you find the Occupational Health Service a useful service?
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Yes
No
5.
Please select the statement which most applies to your experience of our service
Happy with service
Could be improved
Not relevant
Advice contained in the report (e.g. adjustments, advice on return to work plans)
Advice contained in the report (e.g. adjustments, advice on return to work plans) Happy with service
Advice contained in the report (e.g. adjustments, advice on return to work plans) Could be improved
Advice contained in the report (e.g. adjustments, advice on return to work plans) Not relevant
Access to support services (e.g. counselling, physiotherapy)
Access to support services (e.g. counselling, physiotherapy) Happy with service
Access to support services (e.g. counselling, physiotherapy) Could be improved
Access to support services (e.g. counselling, physiotherapy) Not relevant
Expediting appointments (if applicable)
Expediting appointments (if applicable) Happy with service
Expediting appointments (if applicable) Could be improved
Expediting appointments (if applicable) Not relevant
General support for the employee
General support for the employee Happy with service
General support for the employee Could be improved
General support for the employee Not relevant
Waiting times
Waiting times Happy with service
Waiting times Could be improved
Waiting times Not relevant
Time to receipt of report
Time to receipt of report Happy with service
Time to receipt of report Could be improved
Time to receipt of report Not relevant
Nature of appointments (timing/locations)
Nature of appointments (timing/locations) Happy with service
Nature of appointments (timing/locations) Could be improved
Nature of appointments (timing/locations) Not relevant
Communication (e.g. emails relating to reports, appointment details, etc)
Communication (e.g. emails relating to reports, appointment details, etc) Happy with service
Communication (e.g. emails relating to reports, appointment details, etc) Could be improved
Communication (e.g. emails relating to reports, appointment details, etc) Not relevant
Other (please specify):
Other (please specify): Happy with service
Other (please specify): Could be improved
Other (please specify): Not relevant
Comment:
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