Dear valued guest,
Thank you for choosing to stay with us at [Hotel Name]. We are committed to providing exceptional service and making sure that your experience with us is nothing but memorable.
To help us achieve this goal, we would be grateful if you could take a few minutes to complete our hotel feedback survey. Your feedback will help us to better understand what we are doing well and where we can improve.
1. Overall, how friendly were the hotel staff members?
2. Overall, how professional were the hotel staff members?