Thank you for taking the time to complete the Friends and Family Test (FFT) survey. Your feedback is important to us, and we value your opinion. The FFT is a quick and easy survey that helps us understand how patients feel about the care they received.
Your answers are anonymous, so please feel free to be honest and constructive in your responses. Your feedback will be used to identify areas where we can improve and make changes to our services based on your experience. We appreciate your participation and thank you for helping us to improve the quality of our care.
1. Overall, how was your experience of our service?
2. Please can you tell us why you gave your answer?
3. Please tell us about anything that we could have done better?
4. Is there anything you would like to tell us about your experience of our service?
5. Would you like someone to contact you about your feedback?
Thank you for taking the time to complete this survey. Your feedback is important to us and will be used to improve the quality of our services.