Healthwatch helps to make local health and care services better for you. We do this by finding out your views and experiences of health and care services and feeding this back to the people delivering and designing services, so they can be improved for all residents.
The North East Ambulance Service (NEAS) have asked us to help them find out people's views about their services. This will help them design and plan their services for the future. Their work includes:
· Ambulances and paramedics
· Patient transport service
· 999 call handling
· NHS111 calls
While most people think about the North East Ambulance Service as ambulances responding to 999 calls, nearly two-thirds of their work is answering calls to NHS111. From life-threatening emergencies to general health advice, NEAS plays a key role in the North East health system. The information you provide will be stored safely and will be used anonymously to help us work to improve local services.
The network of local Healthwatch organisations across the North East and North Cumbria are coming together to deliver this project. Take a look at our website here to find out more about your local Healthwatch.
At the end of this survey you will have the opportunity to take part in our prize draw to win £100 of Love2Shop vouchers.
If you have any queries or change your mind about taking part in this survey, please contact us on 0191 263 5321 or email us at info@hwnt.co.uk