Thank you for taking the time to complete our feedback survey.
The first four questions are designed to help us gather your general feedback about the service and understand whether you were able to complete your task.
The rest of the questions are designed to help us understand how usable you found the new NaPTAN download pages.
The survey should take 5 minutes to complete.
Many thanks,
NaPTAN Team
This question requires an answer
1. What type of organisation do you work for? *
This question requires an answer
2. Have you been able to do what you wanted to do today? *
This question requires an answer
3. On a scale of 1 -5, how helpful is the new service? *
4. Any comments or feedback about using the service?
This question requires an answer
5. I think that I would like to use this service frequently. *
This question requires an answer
6. I found the service unnecessarily complex. *
This question requires an answer
7. I thought the service was easy to use. *
This question requires an answer
8. I think that I would need the support of a technical person to be able to use this service. *
This question requires an answer
9. I found the various functions in this service were well integrated. *
This question requires an answer
10. I thought there was too much inconsistency in this service. *
This question requires an answer
11. I would imagine that most people would learn to use this service very quickly. *
This question requires an answer
12. I found the service very cumbersome to use. *
This question requires an answer
13. I felt very confident using the service. *
This question requires an answer
14. I needed to learn a lot of things before I could get going with the service. *
This question requires an answer
15. Overall, I would rate this user friendliness of this service as: *
16. If you are happy to be contacted about the NaPTAN redevelopment, please leave your e-mail below: