Thank you for taking the time to participate in our customer support interaction survey. Your feedback is important to us, as it helps us to improve the support experience for all of our customers.
1. On a scale of 1 to 5, where 1 is extremely dissatisfied and 5 is extremely satisfied, how would you rate your overall experience with our support team?
2. On a scale of 1 to 5, where 1 is not at all effective and 5 is extremely effective, how would you rate the effectiveness of our support team in resolving your issue?
3. Was your issue completely resolved?
4. How much time did it take us to address your questions and concerns?
5. Overall, how satisfied were you with the experience with our customer support?
6. Do you have any additional comments about the effectiveness of our support team in resolving your issue?