Supplier Feedback Service

Welcome to the Supplier Feedback Service


Please note that before beginning an enquiry with the Supplier Feedback Service, we recommend any procurement or contract concerns are firstly discussed with the associated contracting authority.


Please read the service limitations and agree to the statements:

Limitations:
  • The case must relate to procurement activities undertaken by a Welsh public body whose functions are wholly or mainly Welsh devolved.
  • Your issue or concern must have arisen within the last 12 months.
  • The procurement exercise must not be in the mandatory standstill period.
  • The matter must not relate to the issue of non-payment.
  • The matter must not be the subject of any formal or legal proceedings (which shall include sending a pre-action letter). If we are reviewing a matter for you, you must inform us immediately if legal proceedings are commenced.
  • The matter must not be the subject of any planned, ongoing or concluded investigation by a body with powers to investigate complaints, for example, an ombudsman or other statutory body.
  • The SFS will not respond to requests for information about specific procurements or contracts / frameworks, for example, to ask who a contract has been awarded to. These should be directed to the relevant contracting authority.
 

I confirm that any matters I describe are not the subject of any contemplated or commenced legal proceedings or investigation and I will immediately inform the Service if legal proceedings or a separate investigation is commenced.

I acknowledge that if the matter described is the subject of an investigation by the Service any written outcome cannot be relied upon as legal advice or evidence.

I acknowledge that the submission of this form will not constitute or be regarded as a formal challenge to a procurement process. *