Healthwatch Croydon Resident's Survey 2024

We are undertaking our Annual Survey and would like you to share your views on how we have done from 1 April 2023 to 31 March 2024.

This survey is for Croydon's residents and patients. If you are a stakeholder, who might use our insight to inform their work, then please click on this link to complete a dedicated stakeholders survey here: www.smartsurvey.co.uk/s/HWCStakeholder2324/

The survey should take no more than five minutes to complete. The more views we hear from you the better.

For every completed survey, we will contribute £1 to the Civic Mayor of Croydon's Charitable Fund, which fundraises for organisations across the Croydon community - so another good reason to submit your views!

The feedback we receive will help us with our planning for the year ahead.

Many thanks for your time!

1. Do you know that Healthwatch Croydon works in these areas? *

	Yes	No
Providing information and advice	Providing information and advice Yes	Providing information and advice No
Gathering views from the public	Gathering views from the public Yes	Gathering views from the public No
Making views known and using these to impact change	Making views known and using these to impact change Yes	Making views known and using these to impact change No
Reaching people	Reaching people Yes	Reaching people No
Working with volunteers	Working with volunteers Yes	Working with volunteers No

2. How well do you know about the work Healthwatch Croydon does in these areas? *

	Very well	Well	Not Well	Not well at all	Do not know
Providing information and advice	Providing information and advice Very well	Providing information and advice Well	Providing information and advice Not Well	Providing information and advice Not well at all	Providing information and advice Do not know
Gathering views from the public	Gathering views from the public Very well	Gathering views from the public Well	Gathering views from the public Not Well	Gathering views from the public Not well at all	Gathering views from the public Do not know
Making views known and using these to impact change	Making views known and using these to impact change Very well	Making views known and using these to impact change Well	Making views known and using these to impact change Not Well	Making views known and using these to impact change Not well at all	Making views known and using these to impact change Do not know
Reaching people	Reaching people Very well	Reaching people Well	Reaching people Not Well	Reaching people Not well at all	Reaching people Do not know
Working with volunteers	Working with volunteers Very well	Working with volunteers Well	Working with volunteers Not Well	Working with volunteers Not well at all	Working with volunteers Do not know

3. How do you rate the work that Healthwatch Croydon does in these areas? *

	Very positively	Positively	Neither positively nor negatively	Negatively	Very negatively	Do not know
Providing information and advice	Providing information and advice Very positively	Providing information and advice Positively	Providing information and advice Neither positively nor negatively	Providing information and advice Negatively	Providing information and advice Very negatively	Providing information and advice Do not know
Gathering views from the public	Gathering views from the public Very positively	Gathering views from the public Positively	Gathering views from the public Neither positively nor negatively	Gathering views from the public Negatively	Gathering views from the public Very negatively	Gathering views from the public Do not know
Making views known and using these to impact change	Making views known and using these to impact change Very positively	Making views known and using these to impact change Positively	Making views known and using these to impact change Neither positively nor negatively	Making views known and using these to impact change Negatively	Making views known and using these to impact change Very negatively	Making views known and using these to impact change Do not know
Reaching people	Reaching people Very positively	Reaching people Positively	Reaching people Neither positively nor negatively	Reaching people Negatively	Reaching people Very negatively	Reaching people Do not know
Working with volunteers	Working with volunteers Very positively	Working with volunteers Positively	Working with volunteers Neither positively nor negatively	Working with volunteers Negatively	Working with volunteers Very negatively	Working with volunteers Do not know

Please tell us why you gave these ratings?

4. How has the work of Healthwatch Croydon helped you as a patient, service user or resident? *

Very positively	Positively	Neither positively nor negatively	Negatively	Very negatively	Do not know
Very positively	Positively	Neither positively nor negatively	Negatively	Very negatively	Do not know

Please tell us why you gave these ratings?

Healthwatch Croydon Resident's Survey 2024

1. Do you know that Healthwatch Croydon works in these areas? *

2. How well do you know about the work Healthwatch Croydon does in these areas? *

3. How do you rate the work that Healthwatch Croydon does in these areas? *

4. How has the work of Healthwatch Croydon helped you as a patient, service user or resident? *

5. What has Healthwatch Croydon done well in 2022-23?

*

6. What improvements can Healthwatch Croydon make to their service in the coming year?

*

7. What areas do you think Healthwatch Croydon should prioritise in the coming year? (You can pick more than one choice) *

8. Please tell us your gender *

9. Please tell us your age *

10. Please select your ethnicity *

11. What is your religion or belief? *

12. Do you have a disability or long term health condition? *

13. Which of the following disabilities or long term health condition do you have? *

14. Do you consider yourself to be a carer? *

15. What area do you live in? *

Healthwatch Croydon Resident's Survey 2024

1. Do you know that Healthwatch Croydon works in these areas? *

2. How well do you know about the work Healthwatch Croydon does in these areas? *

3. How do you rate the work that Healthwatch Croydon does in these areas? *

4. How has the work of Healthwatch Croydon helped you as a patient, service user or resident? *

5. What has Healthwatch Croydon done well in 2022-23? *

6. What improvements can Healthwatch Croydon make to their service in the coming year? *

7. What areas do you think Healthwatch Croydon should prioritise in the coming year? (You can pick more than one choice) *

8. Please tell us your gender *

9. Please tell us your age *

10. Please select your ethnicity *

11. What is your religion or belief? *

12. Do you have a disability or long term health condition? *

13. Which of the following disabilities or long term health condition do you have? *

14. Do you consider yourself to be a carer? *

15. What area do you live in? *

5. What has Healthwatch Croydon done well in 2022-23?

*

6. What improvements can Healthwatch Croydon make to their service in the coming year?

*