BETA RHC and RP chatbot feedback

1. Welcome

The RPH and RHC really appreciate your time in testing this chatbot, we hope that this can offer users some support during our office closures.

There was an error on your page. Please correct any required fields and submit again. Go to the first error.

This question requires an answer

This chat bot is for testing only and is not a support channel. If you need to contact Report Harmful Content (RHC) or The Revenge Porn Helpline (RP) please do so by clicking the links. You can find out more about the services on their corresponding websites.

Your answers will only be used to inform the development of the chatbot and will only be retained for three months. You do not need to enter any personal details, and this survey is completely anonymous. We will not contact you directly for any further testing, and all future tests of the chat bot will only be available via the Revenge Porn Helpline and the Report Harmful Content services.

In order to continue please tick the box to show you have read through and understand this. *

I understand

Thank you for that.

Please leave any feedback for the chatbot here, and don't worry about being critical - we want to make it work for users.

You do not need to put any identifiable information, this is purely just to see if the chatbot would work for you.

This question requires an answer

What issues did you get support with? *

Other online harm(s) [harassment, impersonation....]
Intimate image-based issue(s) ["revenge porn", sextortion...]

This question requires an answer

What parts of the chatbot did you like? *

Accessibility
Ability to report
The 'back' feature
The chatbot responses
Sounds of the bot

Ease of use
None of it
Ability to upload content
Getting support out of hours
Advice given

Content included in the chatbot
All of it
Colour of chatbot
Giving personal info
Chatbot speed

Anything else?

What parts of the chatbot did you NOT like?

Sounds of the bot
Ability to report
The 'back' feature
The chatbot responses
Accessibility

Ease of use
Ability to upload content
Getting support out of hours
Advice given

Content included in the chatbot
Colour of chatbot
Giving personal info
Chatbot speed

Can you explain why?

How useful did you find the chatbot for both services?

[5 being extremely useful
1 being not at all useful]

Comments:

This question requires an answer

Would this chatbot give you the support you need, when the Helpline is shut? *

Yes
No

Comments:

This question requires an answer

Would you feel comfortable uploading content/ information to this chat bot? *

Yes
No

Could you explain more?

This question requires an answer

Would you be happy using this chatbot in the future? *

Yes
No

Please put in any other comments you have below

Powered by SmartSurvey