Patient Experience Survey - NHS Surrey and Sussex WellChild Service
We would like to offer you the opportunity to complete a short survey to help us identify improvements by finding out where individuals are having good experiences, or where things could have been better. It is a fairly straightforward survey and should only take five or ten minutes of your time to complete.
Taking part in this survey is optional and what you tell us is confidential. Your answers will remain anonymous and only be used for the purposes of improving services. Please make sure that you DO NOT include any personal data that identifies you or someone else, such as names, address, contact emails or phone numbers. Any personal details will be deleted from the survey responses.
This survey does not form part of any complaints processes. If you wish to make a complaint, please put your concerns in writing to sxicb.complaints@nhs.net or syheartlandsicb.complaints@nhs.net
How to complete the survey
If you / the person you are representing have had more than one episode of input, please complete the survey considering your most recent experience.
Please answer the questions below by putting a tick in the box that most closely matches how you feel about each statement or question. You can use the comment boxes under each question to give us some more information about why you have selected your answer if you want to.
The survey should be completed from your perspective. If you are not the person who has been assessed, and the individual is not able to communicate their views, the answers should reflect your experience as a family member / carer etc. Please return the completed survey to sxicb.complaints@nhs.net
Thank you for taking the time to tell us about your experience.
This information can be made available in alternative formats, such as easy read or large print, and may be available in alternative languages, upon request. Please contact 01273 403600 or email sxicb.wellchildservice@nhs.net