Who is Healthwatch Norfolk?
Healthwatch Norfolk is the independent voice for patients and service users in the county. We gather your views of health and social care services to ensure they are heard by the people in charge.
What is this survey about?
The NHS App is a free digital application developed by the NHS to give patients simple and secure access to a range of health services and information through their electronic devices.
Although the NHS App is proving popular with people, some age groups use the app more than others.
Healthwatch Norfolk is currently working with NHS Norfolk and Waveney (NWICB) to understand:
- The digital know-how of people 65 years old and older,
- What could be done to boost their uptake of the NHS app.
The survey will take no more than 15 minutes to complete.
If you would prefer to do this survey with us over the phone, please call Healthwatch Norfolk on 01953 856029 and we will arrange a time to ring you back to complete the survey. Alternatively, please email: enquiries@healthwatchnorfolk.co.uk for further support.
How the survey results will be used
Survey responses are being collected and analysed by Healthwatch Norfolk. You can read our full privacy policy at: www.healthwatchnorfolk.co.uk/about-us/privacy-statement.
All responses will be anonymous and will be used to make recommendations to the Norfolk and Waveney Integrated Care Board. The report will also be publicly available on our website and may be used in other Healthwatch Norfolk communications.
Want to stay in touch?
To stay up to date with what we are doing at Healthwatch, you can sign up to our fortnightly newsletter via our website: www.healthwatchnorfolk.co.uk
If you do not use email, you can call Healthwatch Norfolk on 01953 856029 to ask to receive our newsletter via post.
Survey closing date: Sunday 15th December 2024.
Please note that questions marked with an asterisk (*) require responses.