Within the National Strategy for Community Justice: Delivery Plan, the Scottish Government has established a priority action to “ensure that those given community sentences are supervised and supported appropriately to protect the public, promote desistence from offending and enable rehabilitation by delivering high quality, consistently available, trauma-informed services and programmes” (Priority Action 5).
The purpose of this self-evaluation tool is to support you in considering the extent to which your service is able to measure and report on the performance, quality and outcomes of the justice services you provide to people on community based sentences.
There are two parts to this evaluation. In the first part, you are asked to consider your current approach to performance management, quality assurance and the measurement of outcomes. This is informed by our Quality Indicator 6.4 – Performance Management and Quality Assurance which has been adapted from A guide to self-evaluation for community justice in Scotland.
The second part looks at wider questions about the organisational capabilities and drivers that are supporting your performance management and quality assurance activity. It also helps to identify the barriers and what may be getting in the way of efficient, effective and responsive service delivery.
Self-evaluation for improvement is based on three questions:
· How are we doing?
· How do we know?
· What are we going to do next?