Make a complaint to Active Travel England

We will use the personal data you provide on this form only for the purpose of handling your complaint.  This form is hosted by SmartSurvey on behalf of Active Travel England, but your complaint and personal details will only be accessible by Active Travel England (ATE).   

ATE retains data on complaints for at least 3 years and then, under normal circumstances, deleted. It will only be kept for longer where it is necessary in connection with an ongoing issue.

Further details on ATE's privacy policy [opens in a new window].