Residents satisfaction survey

How satisfied are you with things in our area? What are your priorities? How can we improve things? Please let me know by completing my Residents Survey...
Thank you,
Adam Boyden, Somerset Councillor for Frome North (Lib Dem)

1. Firstly, overall how satisfied or dissatisfied are you with your local area as a place to live? (the local area can be the area within 15 – 20 minutes walking distance from your home). *

Comment:

2. Your local area receives services from Somerset Council, which is responsible for a range of services such as waste and recycling collections, street cleaning, planning, education, social care services and road maintenance.
Overall, how satisfied or dissatisfied are you with how Somerset Council runs things? *

Comment:

3. To what extent do you think Somerset Council acts on the concerns of local residents? *

Comment:

4. Somerset Council provides a number of different services. Some local services and facilities such as parks are also provided by Town and parish councils. Please tell me how satisfied or dissatisfied you are overall with the local... *

	Very satisfied	Fairly satisfied	Neither satisfied nor dissatisfied	Fairly dissatisfied	Very dissatisfied	Don’t know
Waste and recycling collection	Waste and recycling collection Very satisfied	Waste and recycling collection Fairly satisfied	Waste and recycling collection Neither satisfied nor dissatisfied	Waste and recycling collection Fairly dissatisfied	Waste and recycling collection Very dissatisfied	Waste and recycling collection Don’t know
Street cleaning	Street cleaning Very satisfied	Street cleaning Fairly satisfied	Street cleaning Neither satisfied nor dissatisfied	Street cleaning Fairly dissatisfied	Street cleaning Very dissatisfied	Street cleaning Don’t know
Services and support for older people	Services and support for older people Very satisfied	Services and support for older people Fairly satisfied	Services and support for older people Neither satisfied nor dissatisfied	Services and support for older people Fairly dissatisfied	Services and support for older people Very dissatisfied	Services and support for older people Don’t know
Services and support for children and young people	Services and support for children and young people Very satisfied	Services and support for children and young people Fairly satisfied	Services and support for children and young people Neither satisfied nor dissatisfied	Services and support for children and young people Fairly dissatisfied	Services and support for children and young people Very dissatisfied	Services and support for children and young people Don’t know
Parks and green spaces	Parks and green spaces Very satisfied	Parks and green spaces Fairly satisfied	Parks and green spaces Neither satisfied nor dissatisfied	Parks and green spaces Fairly dissatisfied	Parks and green spaces Very dissatisfied	Parks and green spaces Don’t know
Planning services	Planning services Very satisfied	Planning services Fairly satisfied	Planning services Neither satisfied nor dissatisfied	Planning services Fairly dissatisfied	Planning services Very dissatisfied	Planning services Don’t know
Housing	Housing Very satisfied	Housing Fairly satisfied	Housing Neither satisfied nor dissatisfied	Housing Fairly dissatisfied	Housing Very dissatisfied	Housing Don’t know
Environmental health/protection	Environmental health/protection Very satisfied	Environmental health/protection Fairly satisfied	Environmental health/protection Neither satisfied nor dissatisfied	Environmental health/protection Fairly dissatisfied	Environmental health/protection Very dissatisfied	Environmental health/protection Don’t know
Public transport	Public transport Very satisfied	Public transport Fairly satisfied	Public transport Neither satisfied nor dissatisfied	Public transport Fairly dissatisfied	Public transport Very dissatisfied	Public transport Don’t know
Pavements and footpaths	Pavements and footpaths Very satisfied	Pavements and footpaths Fairly satisfied	Pavements and footpaths Neither satisfied nor dissatisfied	Pavements and footpaths Fairly dissatisfied	Pavements and footpaths Very dissatisfied	Pavements and footpaths Don’t know
Cycle routes	Cycle routes Very satisfied	Cycle routes Fairly satisfied	Cycle routes Neither satisfied nor dissatisfied	Cycle routes Fairly dissatisfied	Cycle routes Very dissatisfied	Cycle routes Don’t know
Road maintenance	Road maintenance Very satisfied	Road maintenance Fairly satisfied	Road maintenance Neither satisfied nor dissatisfied	Road maintenance Fairly dissatisfied	Road maintenance Very dissatisfied	Road maintenance Don’t know
Car parks	Car parks Very satisfied	Car parks Fairly satisfied	Car parks Neither satisfied nor dissatisfied	Car parks Fairly dissatisfied	Car parks Very dissatisfied	Car parks Don’t know
Electric vehicle charging	Electric vehicle charging Very satisfied	Electric vehicle charging Fairly satisfied	Electric vehicle charging Neither satisfied nor dissatisfied	Electric vehicle charging Fairly dissatisfied	Electric vehicle charging Very dissatisfied	Electric vehicle charging Don’t know
Libraries	Libraries Very satisfied	Libraries Fairly satisfied	Libraries Neither satisfied nor dissatisfied	Libraries Fairly dissatisfied	Libraries Very dissatisfied	Libraries Don’t know
Markets	Markets Very satisfied	Markets Fairly satisfied	Markets Neither satisfied nor dissatisfied	Markets Fairly dissatisfied	Markets Very dissatisfied	Markets Don’t know
Cemeteries and burials	Cemeteries and burials Very satisfied	Cemeteries and burials Fairly satisfied	Cemeteries and burials Neither satisfied nor dissatisfied	Cemeteries and burials Fairly dissatisfied	Cemeteries and burials Very dissatisfied	Cemeteries and burials Don’t know

Comment:

5. How satisfied or dissatisfied are you overall with our area and other local services? ... *

	Very satisfied	Fairly satisfied	Neither satisfied nor dissatisfied	Fairly dissatisfied	Very dissatisfied	Don’t know
Health, primary care (GP), ambulance and hospital services	Health, primary care (GP), ambulance and hospital services Very satisfied	Health, primary care (GP), ambulance and hospital services Fairly satisfied	Health, primary care (GP), ambulance and hospital services Neither satisfied nor dissatisfied	Health, primary care (GP), ambulance and hospital services Fairly dissatisfied	Health, primary care (GP), ambulance and hospital services Very dissatisfied	Health, primary care (GP), ambulance and hospital services Don’t know
Mental health services	Mental health services Very satisfied	Mental health services Fairly satisfied	Mental health services Neither satisfied nor dissatisfied	Mental health services Fairly dissatisfied	Mental health services Very dissatisfied	Mental health services Don’t know
Dentists	Dentists Very satisfied	Dentists Fairly satisfied	Dentists Neither satisfied nor dissatisfied	Dentists Fairly dissatisfied	Dentists Very dissatisfied	Dentists Don’t know
Policing	Policing Very satisfied	Policing Fairly satisfied	Policing Neither satisfied nor dissatisfied	Policing Fairly dissatisfied	Policing Very dissatisfied	Policing Don’t know
Fire and rescue services	Fire and rescue services Very satisfied	Fire and rescue services Fairly satisfied	Fire and rescue services Neither satisfied nor dissatisfied	Fire and rescue services Fairly dissatisfied	Fire and rescue services Very dissatisfied	Fire and rescue services Don’t know
Schools	Schools Very satisfied	Schools Fairly satisfied	Schools Neither satisfied nor dissatisfied	Schools Fairly dissatisfied	Schools Very dissatisfied	Schools Don’t know
Childcare	Childcare Very satisfied	Childcare Fairly satisfied	Childcare Neither satisfied nor dissatisfied	Childcare Fairly dissatisfied	Childcare Very dissatisfied	Childcare Don’t know
Adult education and training	Adult education and training Very satisfied	Adult education and training Fairly satisfied	Adult education and training Neither satisfied nor dissatisfied	Adult education and training Fairly dissatisfied	Adult education and training Very dissatisfied	Adult education and training Don’t know
Job opportunities	Job opportunities Very satisfied	Job opportunities Fairly satisfied	Job opportunities Neither satisfied nor dissatisfied	Job opportunities Fairly dissatisfied	Job opportunities Very dissatisfied	Job opportunities Don’t know
Shops	Shops Very satisfied	Shops Fairly satisfied	Shops Neither satisfied nor dissatisfied	Shops Fairly dissatisfied	Shops Very dissatisfied	Shops Don’t know
Social and community facilities	Social and community facilities Very satisfied	Social and community facilities Fairly satisfied	Social and community facilities Neither satisfied nor dissatisfied	Social and community facilities Fairly dissatisfied	Social and community facilities Very dissatisfied	Social and community facilities Don’t know
Cultural spaces and facilities	Cultural spaces and facilities Very satisfied	Cultural spaces and facilities Fairly satisfied	Cultural spaces and facilities Neither satisfied nor dissatisfied	Cultural spaces and facilities Fairly dissatisfied	Cultural spaces and facilities Very dissatisfied	Cultural spaces and facilities Don’t know
Sports clubs and facilities	Sports clubs and facilities Very satisfied	Sports clubs and facilities Fairly satisfied	Sports clubs and facilities Neither satisfied nor dissatisfied	Sports clubs and facilities Fairly dissatisfied	Sports clubs and facilities Very dissatisfied	Sports clubs and facilities Don’t know
Water and sewerage	Water and sewerage Very satisfied	Water and sewerage Fairly satisfied	Water and sewerage Neither satisfied nor dissatisfied	Water and sewerage Fairly dissatisfied	Water and sewerage Very dissatisfied	Water and sewerage Don’t know
Energy providers	Energy providers Very satisfied	Energy providers Fairly satisfied	Energy providers Neither satisfied nor dissatisfied	Energy providers Fairly dissatisfied	Energy providers Very dissatisfied	Energy providers Don’t know

Comment:

6. Thinking about your local area, how much of a problem do you think each of the following are…. *

	A big problem	A problem	Not a problem	Don’t know/No opinion
Lack of services or facilities (please specify)	Lack of services or facilities (please specify) A big problem	Lack of services or facilities (please specify) A problem	Lack of services or facilities (please specify) Not a problem	Lack of services or facilities (please specify) Don’t know/No opinion
Cost of living	Cost of living A big problem	Cost of living A problem	Cost of living Not a problem	Cost of living Don’t know/No opinion
Rubbish, flytipping or litter	Rubbish, flytipping or litter A big problem	Rubbish, flytipping or litter A problem	Rubbish, flytipping or litter Not a problem	Rubbish, flytipping or litter Don’t know/No opinion
Lack of affordable housing, or poor housing conditions	Lack of affordable housing, or poor housing conditions A big problem	Lack of affordable housing, or poor housing conditions A problem	Lack of affordable housing, or poor housing conditions Not a problem	Lack of affordable housing, or poor housing conditions Don’t know/No opinion
Crime	Crime A big problem	Crime A problem	Crime Not a problem	Crime Don’t know/No opinion
Vandalism	Vandalism A big problem	Vandalism A problem	Vandalism Not a problem	Vandalism Don’t know/No opinion
Speeding, traffic, road safety	Speeding, traffic, road safety A big problem	Speeding, traffic, road safety A problem	Speeding, traffic, road safety Not a problem	Speeding, traffic, road safety Don’t know/No opinion
Noise nuisance (e.g. from road or rail traffic, businesses or neighbours, please specify)	Noise nuisance (e.g. from road or rail traffic, businesses or neighbours, please specify) A big problem	Noise nuisance (e.g. from road or rail traffic, businesses or neighbours, please specify) A problem	Noise nuisance (e.g. from road or rail traffic, businesses or neighbours, please specify) Not a problem	Noise nuisance (e.g. from road or rail traffic, businesses or neighbours, please specify) Don’t know/No opinion
Air pollution, insects or odour nuisance (please specify)	Air pollution, insects or odour nuisance (please specify) A big problem	Air pollution, insects or odour nuisance (please specify) A problem	Air pollution, insects or odour nuisance (please specify) Not a problem	Air pollution, insects or odour nuisance (please specify) Don’t know/No opinion
Environmental damage (please specify)	Environmental damage (please specify) A big problem	Environmental damage (please specify) A problem	Environmental damage (please specify) Not a problem	Environmental damage (please specify) Don’t know/No opinion

Comment:

7. Thinking about the environment and climate change, do you want further action to reduce our impact on the environment and climate? *

Yes
No
Don't know

What actions do you want to see, or not??

8. What would you do to improve our area, if anything?

9. Finally, who are you likely to support at the next General Election, in the new Frome & East Somerset constituency? *

Comment:

10. Would you like to subscribe to my email newsletters (found on my website www.adamboyden.mycouncillor.org.uk), which I email out about once a month. You can unsubscribe at any time. *

Yes
No
Don't know - need more information
I already do

If so please provide your email address here. Or comment:

11. Thank you for your help! Please leave your contact details if you would like to hear back from me, including the results of the survey. Your responses will be kept confidential. Please see my website www.adamboyden.mycouncillor.org.uk for updates.

Thank you,

Adam Boyden, Somerset Councillor for Frome North, email: cllrboyden@gmail.com

Name
Email
Address
Town/village/area
Postcode

Comment:

Residents satisfaction survey

1. Residents Survey - have your say

1. Firstly, overall how satisfied or dissatisfied are you with your local area as a place to live? (the local area can be the area within 15 – 20 minutes walking distance from your home). *

3. To what extent do you think Somerset Council acts on the concerns of local residents? *

4. Somerset Council provides a number of different services. Some local services and facilities such as parks are also provided by Town and parish councils. Please tell me how satisfied or dissatisfied you are overall with the local... *

5. How satisfied or dissatisfied are you overall with our area and other local services? ... *

6. Thinking about your local area, how much of a problem do you think each of the following are…. *

7. Thinking about the environment and climate change, do you want further action to reduce our impact on the environment and climate? *

8. What would you do to improve our area, if anything?

9. Finally, who are you likely to support at the next General Election, in the new Frome & East Somerset constituency? *

10. Would you like to subscribe to my email newsletters (found on my website www.adamboyden.mycouncillor.org.uk), which I email out about once a month. You can unsubscribe at any time. *