‘General Practice Out of Hours Service’ Available week nights and Saturdays.
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1.
Which of the following best applies to you
I am answering these questions about myself
I am answering these questions on behalf of another patient
I am answering these questions on behalf of another patient as their carer
2.
Which GP Practice are you or the person you are completing for registered at:
Hetton Group Practice
Herrington Medical Practice
Kepier Medical Practice
Houghton Medical Group
Grangewood Surgery
Westbourne Medical Group
3.
What is your age
18-49
50-65
65-80
81+
4.
What is your gender
Male
Female
Prefer not to say
Other (please specify):
5.
Do you consider yourself to be disabled and if so what is the nature of your disability
Yes (Please specify)
No
Comments:
6.
Please indicate how happy you would be to attend the following appointments at a different location to your usual practice, if it meant you could be seen faster:
Very happy to attend
Happy to attend
Not ideal but I would attend
If it was the only option I would attend
Very unhappy and I would not attend
Physio appointment
Physio appointment Very happy to attend
Physio appointment Happy to attend
Physio appointment Not ideal but I would attend
Physio appointment If it was the only option I would attend
Physio appointment Very unhappy and I would not attend
Urgent Same Day
Urgent Same Day Very happy to attend
Urgent Same Day Happy to attend
Urgent Same Day Not ideal but I would attend
Urgent Same Day If it was the only option I would attend
Urgent Same Day Very unhappy and I would not attend
Planned Pre-Booked Appointment
Planned Pre-Booked Appointment Very happy to attend
Planned Pre-Booked Appointment Happy to attend
Planned Pre-Booked Appointment Not ideal but I would attend
Planned Pre-Booked Appointment If it was the only option I would attend
Planned Pre-Booked Appointment Very unhappy and I would not attend
Specialist appointment ie Diabetic, Mental health etc
Specialist appointment ie Diabetic, Mental health etc Very happy to attend
Specialist appointment ie Diabetic, Mental health etc Happy to attend
Specialist appointment ie Diabetic, Mental health etc Not ideal but I would attend
Specialist appointment ie Diabetic, Mental health etc If it was the only option I would attend
Specialist appointment ie Diabetic, Mental health etc Very unhappy and I would not attend
GP Appointment
GP Appointment Very happy to attend
GP Appointment Happy to attend
GP Appointment Not ideal but I would attend
GP Appointment If it was the only option I would attend
GP Appointment Very unhappy and I would not attend
Nurse appointment
Nurse appointment Very happy to attend
Nurse appointment Happy to attend
Nurse appointment Not ideal but I would attend
Nurse appointment If it was the only option I would attend
Nurse appointment Very unhappy and I would not attend
Chronic Disease Management
Chronic Disease Management Very happy to attend
Chronic Disease Management Happy to attend
Chronic Disease Management Not ideal but I would attend
Chronic Disease Management If it was the only option I would attend
Chronic Disease Management Very unhappy and I would not attend
Minor Illness
Minor Illness Very happy to attend
Minor Illness Happy to attend
Minor Illness Not ideal but I would attend
Minor Illness If it was the only option I would attend
Minor Illness Very unhappy and I would not attend
Screening such as cervical smears
Screening such as cervical smears Very happy to attend
Screening such as cervical smears Happy to attend
Screening such as cervical smears Not ideal but I would attend
Screening such as cervical smears If it was the only option I would attend
Screening such as cervical smears Very unhappy and I would not attend
Support Groups
Support Groups Very happy to attend
Support Groups Happy to attend
Support Groups Not ideal but I would attend
Support Groups If it was the only option I would attend
Support Groups Very unhappy and I would not attend
7.
How far in advance would it be most useful for you to book appointments
Same day
Next day
Within a few days
More than a week and up to two weeks
8.
How likely are you to use additional appointments at the following times:
Very Likely
Sometimes
Not Very Likely
Not at all
Don’t know/ unsure
Weekday evening 6:30 -8 pm
Weekday evening 6:30 -8 pm Very Likely
Weekday evening 6:30 -8 pm Sometimes
Weekday evening 6:30 -8 pm Not Very Likely
Weekday evening 6:30 -8 pm Not at all
Weekday evening 6:30 -8 pm Don’t know/ unsure
Saturday morning 9am -12pm
Saturday morning 9am -12pm Very Likely
Saturday morning 9am -12pm Sometimes
Saturday morning 9am -12pm Not Very Likely
Saturday morning 9am -12pm Not at all
Saturday morning 9am -12pm Don’t know/ unsure
Saturday afternoon 1pm - 5pm
Saturday afternoon 1pm - 5pm Very Likely
Saturday afternoon 1pm - 5pm Sometimes
Saturday afternoon 1pm - 5pm Not Very Likely
Saturday afternoon 1pm - 5pm Not at all
Saturday afternoon 1pm - 5pm Don’t know/ unsure
Sunday morning 9am - 1 pm
Sunday morning 9am - 1 pm Very Likely
Sunday morning 9am - 1 pm Sometimes
Sunday morning 9am - 1 pm Not Very Likely
Sunday morning 9am - 1 pm Not at all
Sunday morning 9am - 1 pm Don’t know/ unsure
Weekdays early morning 7:00 -8:00
Weekdays early morning 7:00 -8:00 Very Likely
Weekdays early morning 7:00 -8:00 Sometimes
Weekdays early morning 7:00 -8:00 Not Very Likely
Weekdays early morning 7:00 -8:00 Not at all
Weekdays early morning 7:00 -8:00 Don’t know/ unsure
9.
Of all potential Enhanced Access appointment slots, which are your preferred time/s?
Weekday (7am-8am)
Weekday Evening (6:30pm – 8pm)
Saturday Morning (9am-1pm)
Saturday Afternoon (1pm-5pm)
10.
If you were offered an appointment at another location at a convenient time, how long would you be prepared to travel/be able to travel for?
0-10 minutes
10-20 minutes
20-30 minutes
30-40 minutes
I am not willing / able to travel to another practice
Urgent Same day appointment
Urgent Same day appointment 0-10 minutes
Urgent Same day appointment 10-20 minutes
Urgent Same day appointment 20-30 minutes
Urgent Same day appointment 30-40 minutes
Urgent Same day appointment I am not willing / able to travel to another practice
A routine appointment
A routine appointment 0-10 minutes
A routine appointment 10-20 minutes
A routine appointment 20-30 minutes
A routine appointment 30-40 minutes
A routine appointment I am not willing / able to travel to another practice
11.
Please select your preferred consultation type
Telephone
Video calls
Face-to-face appointment
Whichever is quicker
Mixture of the above
Depends on the issue to be dealt with
12.
Please share more details on your views about the following methods of appointment consultations:
Please state how far you agree with the following statements:
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
I am happy to attend face to face when this is appropriate
I am happy to attend face to face when this is appropriate Strongly agree
I am happy to attend face to face when this is appropriate Agree
I am happy to attend face to face when this is appropriate Neither agree nor disagree
I am happy to attend face to face when this is appropriate Disagree
I am happy to attend face to face when this is appropriate Strongly disagree
I am happy to have an appointment over the telephone where this is appropriate
I am happy to have an appointment over the telephone where this is appropriate Strongly agree
I am happy to have an appointment over the telephone where this is appropriate Agree
I am happy to have an appointment over the telephone where this is appropriate Neither agree nor disagree
I am happy to have an appointment over the telephone where this is appropriate Disagree
I am happy to have an appointment over the telephone where this is appropriate Strongly disagree
I am happy and able to attend appointments via video call
I am happy and able to attend appointments via video call Strongly agree
I am happy and able to attend appointments via video call Agree
I am happy and able to attend appointments via video call Neither agree nor disagree
I am happy and able to attend appointments via video call Disagree
I am happy and able to attend appointments via video call Strongly disagree
13.
Which mode of transport do you use most often to get to your GP practice?
Car – drive yourself
Car – someone else driving
Public transport
Walking
Taxi
Don’t know/unsure
14.
In minutes, how long does it normally take you to get to your GP practice using your most-used method of transport?
0 – 10 minutes
10 – 20 minutes
20 – 30 minutes
30 – 40 minutes
40+ minutes
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