HWN Crisis Management

1. Background

0%

Healthwatch Newcastle are here to help make local health and care services better for you. We do this by finding out how you are experiencing these services and ultimately feeding this back to the people delivering and commissioning the services, to influence positive change based on what we have been told.

We want to celebrate services that provide outstanding care and find out where improvements might be needed. To do this, we need feedback from YOU. Tell us about your recent experiences and we can help make your voice heard!

All information collected in this survey will be anonymous, treated confidentially, and held securely in accordance with:

·        Data Protection Act 2018 

·        General Data Protection Regulation (GDPR) 

Healthwatch Newcastle will use your feedback to generate a report based on your views on how you assess the effectiveness of current service provision.

We will also use this data to ensure we are reaching all parts of the community and to identify good practice and any gaps in services. 

You can see how your information will be used by accessing our privacy statement which can be found here:

Healthwatch Newcastle: 

https://www.healthwatchnewcastle.org.uk/healthwatch-newcastle 

Please complete this survey or if you'd like a paper version or an alternative format please email us at: info@healthwatchnewcastle.org.uk or call Healthwatch Newcastle's Freephone on 0808 178 9282. You can also text us at: Healthwatch Newcastle - 07551 052751.