Who is Healthwatch Norfolk?
Healthwatch Norfolk is the independent voice for patients and service users in the county. We gather your views of health and social care services to ensure they are heard by the people in charge.
What is this survey about?
Around three years ago, we carried out some research into the work being done by GP practices to ensure those patients who were Deaf or had hearing loss were supported when visiting their GP surgery.
Through this work, we developed the Hearing Loss Charter for GP surgeries and encouraged them to sign up to using it to help patients.
We want to check back in to ensure that patients feel they are getting the support they need after this work has been done.
How the survey results will be used
Survey responses are being collected and analysed by Healthwatch Norfolk. You can read our full privacy policy at:
http://www.healthwatchnorfolk.co.uk/about-us/privacy-statement.
All responses will be anonymous and will be used to make recommendations to health and social care providers. The report will also be publicly available on our website and may be used in other Healthwatch Norfolk communications.
Want to keep in touch?
To stay up to date with what we are doing at Healthwatch, you can sign up to our newsletter via our website: http://www.healthwatchnorfolk.co.uk
If you do not use email, you can call Healthwatch Norfolk on 01953 856029 to ask to receive our newsletter via post.
Survey closing date: ***************
If you would prefer to do this survey with us over the phone, please call Healthwatch Norfolk on 01953 856029 and we will arrange a time to ring you back to complete the survey.
Alternatively, please email: enquiries@healthwatchnorfolk.co.uk for further support. You can use the same email address if you would prefer to submit your feedback in a video format.
Please note: questions marked with an asterisk (*) require a response.