Residents Review

Question 1. Engagement

	Strongly Agree	Agree	Disagree	Strongly disagree	I don’t know/I cannot answer this question
Healthwatch Rochdale publishes various forms of communications to highlight the impact the organisation is making	Healthwatch Rochdale publishes various forms of communications to highlight the impact the organisation is making Strongly Agree	Healthwatch Rochdale publishes various forms of communications to highlight the impact the organisation is making Agree	Healthwatch Rochdale publishes various forms of communications to highlight the impact the organisation is making Disagree	Healthwatch Rochdale publishes various forms of communications to highlight the impact the organisation is making Strongly disagree	Healthwatch Rochdale publishes various forms of communications to highlight the impact the organisation is making I don’t know/I cannot answer this question
Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations	Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations Strongly Agree	Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations Agree	Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations Disagree	Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations Strongly disagree	Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations I don’t know/I cannot answer this question

How could Healthwatch be more effective in this area?

Question 2. Communication, Information & Advice

	Strongly Agree	Agree	Disagree	Strongly disagree	I don’t know/I cannot answer this question
Healthwatch Rochdale provides the public with accurate, reliable, relevant and useful information about local services, when they need it	Healthwatch Rochdale provides the public with accurate, reliable, relevant and useful information about local services, when they need it Strongly Agree	Healthwatch Rochdale provides the public with accurate, reliable, relevant and useful information about local services, when they need it Agree	Healthwatch Rochdale provides the public with accurate, reliable, relevant and useful information about local services, when they need it Disagree	Healthwatch Rochdale provides the public with accurate, reliable, relevant and useful information about local services, when they need it Strongly disagree	Healthwatch Rochdale provides the public with accurate, reliable, relevant and useful information about local services, when they need it I don’t know/I cannot answer this question
Healthwatch Rochdale’s website is easy to use and has useful information on it	Healthwatch Rochdale’s website is easy to use and has useful information on it Strongly Agree	Healthwatch Rochdale’s website is easy to use and has useful information on it Agree	Healthwatch Rochdale’s website is easy to use and has useful information on it Disagree	Healthwatch Rochdale’s website is easy to use and has useful information on it Strongly disagree	Healthwatch Rochdale’s website is easy to use and has useful information on it I don’t know/I cannot answer this question
Healthwatch Rochdale provide useful information on social media (Facebook, Instagram, LinkedIn, Twitter, YouTube)	Healthwatch Rochdale provide useful information on social media (Facebook, Instagram, LinkedIn, Twitter, YouTube) Strongly Agree	Healthwatch Rochdale provide useful information on social media (Facebook, Instagram, LinkedIn, Twitter, YouTube) Agree	Healthwatch Rochdale provide useful information on social media (Facebook, Instagram, LinkedIn, Twitter, YouTube) Disagree	Healthwatch Rochdale provide useful information on social media (Facebook, Instagram, LinkedIn, Twitter, YouTube) Strongly disagree	Healthwatch Rochdale provide useful information on social media (Facebook, Instagram, LinkedIn, Twitter, YouTube) I don’t know/I cannot answer this question

How could Healthwatch be more effective in this area?

Question 3. Impact

	Strongly Agree	Agree	Disagree	Strongly disagree	I don’t know/I cannot answer this question
Healthwatch Rochdale publish various forms of communications to highlight the impact the organisation is making	Healthwatch Rochdale publish various forms of communications to highlight the impact the organisation is making Strongly Agree	Healthwatch Rochdale publish various forms of communications to highlight the impact the organisation is making Agree	Healthwatch Rochdale publish various forms of communications to highlight the impact the organisation is making Disagree	Healthwatch Rochdale publish various forms of communications to highlight the impact the organisation is making Strongly disagree	Healthwatch Rochdale publish various forms of communications to highlight the impact the organisation is making I don’t know/I cannot answer this question
Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations	Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations Strongly Agree	Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations Agree	Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations Disagree	Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations Strongly disagree	Healthwatch Rochdale make a difference to local health and care services through their reports and recommendations I don’t know/I cannot answer this question

How could Healthwatch be more effective in this area?

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