1. Please upload a copy of your confusing communications here.
(This could be a letter, email, text, voicemail, poster... anything that you've seen or received from the NHS that is confusing, unclear or doesn't make any sense.)
If you would prefer to manually type a section of the communications, you can use the 'Comments' field below.
2. Tell us how you felt reading the confusing NHS communication.
For example - How did it make you feel?
Was the wording easy to understand?
Was there too much information?
Did you feel confused by anything?
Did you feel reassured?
Did you feel that you knew what to expect when you attended your appointment?
3. Was there any information or wording within the communication that you feel was unnecessary or wasn’t relevant to you?
4. Was there anything that you wanted to know, anything that would have been useful or reassuring for you, that wasn’t included?
5. If you have any other thoughts, feelings, concerns or comments, relating to the communications you receive or have seen/heard from health services, please share them here.
6. We may like to talk to you a bit more about your experiences and your views. If you would be happy for us to get in touch and discuss this in a bit more detail, please share your contact information below.